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Raleigh, NC
... after 4 years active and 2 years inactive reserve Operations Department – USS Tarawa Meteorology school CERTIFICATIONS ITIL Foundation Certificate in IT Service Management October 27, 2018 EMC Information Storage and Management (EMCISA) December ...
- Apr 23
Raleigh, NC
... Active Directory, Service Now, ITIL processes, Bitlocker Recovery, Citrix, VDI, CyberArk, Windows OS, MacOS, MFA, DUO Multi-Authentication Security, Citrix Director, SCCM/CmRcViewer, VoIP, Azure, McAfee admin consoles, Avaya, Knowbe4, Symantec ...
- Apr 17
Raleigh, NC, 27603
... Manage ITIL Processes monitoring overall system performance using the System Performance and System Diagnostic dashboards. Manages data with Tables, Database operations, the CMDB, Import Sets, and Update Sets. Manages users, groups and roles and ...
- Apr 04
Apex, NC
... My collaborative approach and ITIL knowledge enhance team support and incident management. WORK EXPERIENCE Cognizant technology solutions, Bengaluru, India Title: Sr System’s engineer (Database administrator) Feb 2017 – Oct 2019 • Managed Oracle (9i ...
- Mar 14
Apex, NC
... Education and Certifications PMI Certified Project Management Professional (PMP) Certified in Information Technology Infrastructure Library (ITIL) Foundations Master of Business Administration (MBA), Andhra University, India Bachelor of Engineering ...
- Mar 11
Apex, NC
... ITIL Foundation certified. Obtained IBM Mainframe Certification from CDAC, India Completed Mainframe Level-1 Certification from Patni Computer Systems Ltd. Completed Mainframe Level-2 Certification from Patni Computer Systems Ltd. TECHNICAL SKILLS ...
- Mar 09
Apex, NC
... • Desk side Support Management duties and process Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes within ITIL. • Ensure Management of Full Time or Dispatch Engineers at various ...
- Mar 03
Raleigh, NC
... ITIL, v3.0 Cyber Security Program – NCSU Speaker Gartner/Forrester/Everest/Narsimonji Business School/Fuqua School of Business/ Mentor – Women Empowerment in US- 2021 Published Papers UniSourcing – A complete guide to leverage IT sourcing as a ...
- Feb 29
Raleigh, NC, 27608
... operations and technology: 20+ years of Enterprise Architecture, Mergers and Acquisition (M&A), Organizational Change Management, Risk Management, Business Continuity, Program Management, and ITIL experience managing budgets ranging from $1M-$1B. ...
- Jan 30
Raleigh, NC
... to 2006 (pharmaceutical) Education & Professional Development AAS, Computer Science, Albright College, Reading, PA BA Education/Nutrition, Albright College, Reading, PA Agile /Scrum Certification, Wake Tech ITIL Training ~ PMP Training – Wake Tech
- Jan 26