OBJECTIVE

Seeking a challenging position to utilize and grow my 16 years of IT design/development skills and project execution experience.

SUMMARY OF EXPERIENCE

** ***** ** ************* ** experience in complete SDLC with extensive expertise in project initiation, requirements elicitation, business analysis, architecture, design, coding, test management, deployment, quality assurance and documentation.

Decisive, energetic, and focused team leader who leads high-performing teams through implementing challenging and mission critical projects.

Significant domain and business knowledge of the Health Insurance industry (For client Anthem with UST Global & Deloitte Consulting LLP ) and Investment Banking (Credit Suisse USA LLC).

Primary expertise in IBM Mainframe technologies including COBOL, JCL, DB2, SQL, CICS, IMS, VSAM, EASYTRIEVE and REXX.

Develop and implement requirements in an Agile Environment, Continuous Integration and Development, extensively tool like Jira & Confluence.

Well versed in various tools like PDT (Problem Determination Tools: Debug Tool, Fault Analyzer, File Manager – DB2 & IMS), File-Aid, Expediter, ChangeMan, Endevor, CTM & CA7 Scheduler.

Resourceful and creative thinker with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions.

Very quick learner who could learn and apply new tools and languages quickly. Confident in adapting to any new platform or domain.

Customer-focused performer who is committed to quality in every task provided to client/customer.

Achiever and solid team player who thrives on challenges and performed effectively under pressure. Has worked on multiple mission critical applications.

Well experienced in lead roles and effectively coordinated with offshore teams, being responsible for their delivery.

QUALIFICATION

MS in Software Engineering 2010 from BITS Pilani, India.

CERTIFICATIONS and TRAINING

Safe Scrum Master Course.

Microsoft Certified: Azure Fundamentals.

ITIL Foundation certified.

Obtained IBM Mainframe Certification from CDAC, India

Completed Mainframe Level-1 Certification from Patni Computer Systems Ltd.

Completed Mainframe Level-2 Certification from Patni Computer Systems Ltd.

TECHNICAL SKILLS

Languages

VS COBOL II, CICS, JCL, SQL, DB2, Easytrieve, REXX, HPS

Tools

TSO/ISPF, ISPW, QMF, Changeman, Xpeditor, SPUFI, FILE-AID, Super-C, FTP, NDM, CA-7, CTM, MQ series.

OS

IBM OS-390, MVS Z/OS, WINDOWS NT/XP, UNIX

Databases

SQL, DB2, VSAM, IMS

Functional Domain

Banking, Health Insurance

OTHERS

SCRUM, Agile, DevOps, CI/CD, Jira, Confluence, Stored Procedure, REST API, TABLEAU, GIT, DevOPS, Azure Fundamentals, C#, JAVA, Web services, HTML, PYTHON, MS Word, MS Excel, MS Power Point

PROFESSIONAL EXPERIENCE

Employer: Deloitte Consulting LLP June 2023 – March 2024

Domain: Health Insurance

Designation: IT Senior Systems Analyst / Project Team Lead

Job Location: - Raleigh, NC

Project: As part of the CIW (Claims Intake Workflow) Claims Legacy Decommission project and Audit Plus project, involved in leading on the Intake of legacy run out claims in CIW – EDI, Adjustments, ITS and Online Keyed claims. Claim assignment for these run out claims in CIW system. Handle workflow for both migrated and non-migrated members. Build membership crosswalk to validate membership upfront in CIW system. Fetch adjudication data using WGS coverage – UM, Pricing, benefits etc. Build edits validation rules upfront in CIW system to validate provider, pricing, UM, codeset, benefit etc. Finalize legacy runout claims and push it through existing WGS downstream process.

Leading and managing new modernization initiatives like Audit Plus which focus on capturing workflow issues while processing of claims and thus avoiding recurring issues which bring savings by cutting down the need for adjustments and avoiding late payment issues during claim processing. Develop new solutions based on the business requirements. Closely work with end-user clients, Project Manager, Scrum master, Business Analysts, offshore development & testing teams. Assess the impacts on technical design because of the changes in functional requirements.

Environment: COBOL, DB2, SQL, VSAM, JCL, CICS, FILE-Master, ABEND-AID, SPUFI, FTP, PEGA, MS SQL Management Studio, SQL Developer tool, Jira, Agile, SCRUM, Confluence.

Employer: Credit Suisse Securities (USA) LLC Nov 2015 – June 2023

Domain: Banking

Designation: IT Systems Analyst / Assistant Vice President (AVP)

Job Location: - Credit Suisse Securities (USA) LLC

7033 Louis Stephens Drive, P.O. Box 110047

Research Triangle Park, NC 27709, United States

Credit Suisse is a leading global financial services company based in Switzerland, offering clients financial advice in all aspects of investment banking, private banking and asset management. The company has got more than 150 years of experience in financial expertise, over 530 offices and 22 booking centers located in over 50 countries. Net Income of the company was more than 3.8 billion CHF in 2022.

Project

RPM - Residential Pipeline Management - Unsecured consumer and commercial whole loans purchased by Credit Suisse from originators. Examples: retail, auto, student, solar loans, credit card receivables

Majority of loans are held in Credit Suisse inventory for eventual sale into securitization.

Some loans are held to maturity (short maturities such as credit card receivables)

The originators retain the servicing rights and continue servicing the loans. Collecting and passing on the borrower payments to CS for a servicing fee. The principal on loans much smaller amounts comparatively to mortgages. While we have the loans in inventory, we receive the cash flow i.e., interest and principal borrower payments from the servicer.

Environment: COBOL, DB2, SQL, VSAM, JCL, CICS, FILE-Master, ABEND-AID, SPUFI, FTP, M Queue, C#, MS SQL Management Studio, Package Manager, COMPStats Speedy, Agile, SCRUM, Jira.

Roles and Responsibilities: IT Systems Analyst

SME (Subject Matter Expert) for the entire front office to back-office flow for the Structured Products – ABS whole loans business.

Represent Development team in client discussions along with Business Analyst.

Experience in performing application enhancements by referring to Business Specification document.

Conduct technical research, development and testing of client's business requirements in an Agile environment.

Coordinate with team members to build applications.

Communicate regularly with clients to better understand their specific needs.

Ensure high-quality coding by using a comprehensive testing approach.

Provides support in identifying and researching application improvements to increase customer satisfaction.

Experience in configuring new servicer set up in Structured Products (SP) Asset Backed Securities (ABS), enhancing ABS products.

Perform impact analysis and create Technical Specifications.

Create a flexible technical design that is scalable and reusable.

Investigate failures in production and provide fix on a timely manner.

Experience in integration with downstream systems like Asset Servicing, NTPA, General Ledger, OFM, CAMS etc.

Work closely with Offshore team to guide and get the project work executed.

Review the coding and unit test results, guide the team for on time delivery.

Work with Traders, Operations, Business Analyst, Product Owners, QA team for defects.

Work with Product Controllers on the monthly reconciliation with different systems.

Creation of Project flow, Dashboards, SLA/OLA document.

Promote teamwork and culture of accountability.

Co-Ordinate with onshore and offshore resources and guide team members as required.

Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.

NTPA - New Trade Processing Architecture is one of the key back-office application in Credit Suisse.

The applications have several sub segments which deals the trade flow from front office systems to clearing houses and reporting downstream applications. NTPA administrates the full life cycle of a trade.

Roles and Responsibilities: IT Systems Analyst

Providing good analysis and design documents.

Work estimation and proper resource utilization.

Issue Resolution, which includes managing the issues that come up during the course of the project and getting it resolved in time with the help of the users.

Provide Level 2 production support to mission critical NTPA applications.

Responsible for break report analysis in trading, settlement and financial systems.

Owns Mainframe batch cycle of New York and London Stock Exchange trades.

Provide regulatory reports and extract.

Run Incident management call

Provide Support for Process Flow Testing

Root cause analysis for the production break.

Interacts with multiple users and provide support, quick resolution for application issues.

Value Innovation as part of Work Elimination Initiative

Team building activity.

Employer: UST Global Mar 2014 – Sep 2015

Client: Anthem Inc.

Domain: Insurance

Designation: Systems Analyst (Onsite)

Job Location: - Anthem Inc,

21555 Oxnard Street

Woodland Hills, CA 91367 United States

Employer: UST Global Nov 2010 – Mar 2014

Client: Anthem Inc.

Domain: Insurance

Designation: Systems Analyst

Anthem Inc is a healthcare insurance organization with headquarters in Indianapolis, Indiana, USA and numerous offices throughout the United States. Anthem Inc is the nation's leading health benefits company serving the needs of people nationwide and is part of the S&P 500 index.

Environment: COBOL, IMS, VSAM, JCL, FILE-AID, ABEND-AID, XPEDITOR, SPUFI, CHGMAN.

Roles and Responsibilities: Systems Analyst

Part of WGS Pricing and WGS Claims - Service Delivery project.

Co-ordination with the onsite & offshore team members for requirement clarifications.

Providing good analysis and design documents.

Work estimation and proper resource utilization.

Issue Resolution, which includes managing the issues that come up during the course of the project and getting it resolved in time with the help of the client.

Ensuring that the organizational processes, based on CMMi Level 5 standards, are adhered to in this project.

Helping the business development team with technical solutions on potential projects. Extensive knowledge in various verticals coupled with his technical expertise has helped a lot in this regard.

Being part of organization development initiatives like training and process improvement.

Providing solutions for improving the client’s business and processes.

Identifying the areas of system enhancements and submitting proposals for them.

Gathering the requirements by directly interacting with the clients and estimating the effort required for each task.

Managing Requirements, which involves the analysis of project requirements with a view to understanding the same and to identify the gray areas in the requirements.

Implementing the Business Change Requests (BCR) at the client side.

Analyze the various project requirements and transferring the knowledge to team.

Ensuring that the team has the required technical expertise to execute the project. This involves the identification of key technical areas related to the project and conducting training sessions to plug any gaps. Also responsible for providing technical assistance over the course of the project.

Clarifying the issues of the team members and helping them in the proper execution of the project.

Participating in organizational activities like trainings and sessions.

Identifying and developing the reusable modules and templates, this will help in improving the productivity of the team.

Implementing automated build-and-deploy systems for the application.

Employer: Patni Computer Systems Ltd. Feb 2010 – Oct 2010

Client: UNIVERSAL AMERICAN CORPORATION, USA

Domain: Insurance

Designation: Senior Programmer (Offshore)

Project Name : KAHUNA

Type : Migration - Business Applications - Non GUI

Platform : IBM-Mainframe

Technology/Software : JCL, VSAM, COBOL and CICS

Description:

Universal American Corp. is an affiliation of insurance companies. The Group's core activities are

to sell life, accident and health insurance, and annuities through its subsidiaries. Its insurance

products include Medicare supplement, long term care, home health care, senior life insurance and

fixed annuities. It administers policies and processes commissions on two application systems,

CK4 and CAPSIL on the MVS and VSE mainframe platforms respectively. Project Kahuna

encompasses the high level study of MVS including CK4 System, TCS and other core systems and

identifying the target systems for these on the VSE platform.

Project Kahuna was initiated for the assessment of the conversion of all MVS applications to the

VSE environment. The main objective of the Kahuna project is to perform a feasibility study of

the conversion of data and functionality from the MVS systems to CAPSIL and the other VSE

applications.

Employer: Patni Computer Systems Ltd. Feb 2009 – Jan 2010

Client: UNIVERSAL AMERICAN CORPORATION, USA

Domain: Insurance

Designation: Developer (Offshore)

Project Name : Project Unicorn

Technology : JCL, COBOL, VSAM, CICS, EASYTRIEVE

Tools : V-tune

Type : Data Conversion/Migration and Development

Platform : IBM Mainframe

OS/Environment : VM/CMS

Role : Developer, Configuration Manager

Description:

The requirement is to convert a number of blocks of data into the insurance processing facility of

Perot Systems Corporation.

Responsibilities:

Understanding the requirements as per Business requirements Design document (BRD), Preparation of

design documents like SRA (System Requirement Analysis) and TSD (Technical Specification Design)

based on analysis, Creation of Unit test cases and Test data, Coding new modules and changing

existing modules, Unit testing the modules and Support the testing during integration and

acceptance cycles also making changes as per the change request and testing the new changes and

delivering the changes.

Employer: Patni Computer Systems Ltd. June 2007 – Jan 2009

Client: Affiliated Computer Services. (ACS Inc), USA

Domain: Accounts Payable

Designation: Developer (Offshore)

Project Name: ACS-AP Accounts Payable

Technology: JCL, COBOL, DB2, CICS, VSAM, Easytrieve

Tools: CA7, File Aid

Type: Maintenance Business Applications Non-GUI

Platform: IBM Mainframe

OS/Environment: MVS

Role: Developer

Description:

GE is a multi-product, diversified organization with about 40 different businesses.

ACS F&A Fort Myers is the centralized organization of GE Corporate for the Purchase Control system

and it does the payment for all the GE clients. Accounts Payable refers to the amount of money due

for purchased goods and services.

ACS controls the purchase and payment for the vendors, who supply goods to all these GE businesses.

ACS takes inputs from the clients regarding purchase orders and the goods receipt notes. The inputs

about the invoices are taken from the vendors. All these inputs cross verified, validated and

reported based on the results of the validation. Approved vouchers are paid based on the payment

date decided for the vouchers individually.

ACS avails discount, depending upon the profitability under the different discount schemes. Payment

priority is decided on each and every vendor. Accounts Payable system maintains the accounting

ledgers regarding the payments and money flow under the journalization process for the clients is

also done by AP system. Periodical posting and closing is done. This process updates the clients'

ledgers.

Many reports on the payments, rejected vouchers and validation errors are sent to the client. File

transfers are done from mainframe to the online reporting servers, servers of the clients, ledger

accounts (depending on which GE Business follow which ledger). Periodical processing like annual

reporting and back up, quarterly, monthly and weekly processing are done.

AP system has many interfaces and uses many techniques to obtain data and transmit. The inputs come

in the form of EDI (Electronic Data Interchange), Oracle format created from Oracle, transmission

layouts etc. The payment is done by EFT (Electronic Fund Transfer), Wire transfer and checks. It

has a client server interface called as RAPID and upcoming web enabled interface called as

E-Pay.

Responsibilities:

Analyzing and understanding the existing system, modification of existing code as per the change

requests. Analyzing Technical Requirements and streamlining the system maintenance. Working on

Enhancement Requests, Production Support and related Activities. Working on Enhancement Projects,

preparation of detailed documentation of Client's requirement. Year End activities, Disaster

Recovery activities and DASD Maintenance. Creation of Unit test cases and Test data, Coding new

modules and changing existing modules, Unit testing the modules.

Education

Year

Examination

Institute/Board

2010

M S – Software Engineering

BITS Pilani. Rajasthan, India

2006

MCA

Kerala University

2002

B Sc

Kerala University

1999

Class XII

VSSC Central School, Trivandrum, Kerala India

1997

Class X

VSSC Central School, Trivandrum, Kerala India

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