| Resume alert | Resumes 1 - 10 of 81 |
Senior Engineer/ Quality Assurance / Customer Service
San Francisco, CA
... Managed and optimized basic ITIL Service Operations including Incident Management, Event Management, Request Fulfillment, Problem Management, and Access Management. ●Served as 1st level contact and conveyed resolutions to customer issues. ●Utilized ... - Apr 04
... Managed and optimized basic ITIL Service Operations including Incident Management, Event Management, Request Fulfillment, Problem Management, and Access Management. ●Served as 1st level contact and conveyed resolutions to customer issues. ●Utilized ... - Apr 04
Enterprise Applications Analyst
San Anselmo, CA
... ElementK.com, Online Course 2008 CERTIFICATIONS • Professional Certified Network Administration 2023 ( PCNA ) • [Product manager], [Brain Station] - 2022 • ITIL, [TAFE Australia] - 2015 STINSONBEES.COM . Small business and Enterprise application - Feb 05
... ElementK.com, Online Course 2008 CERTIFICATIONS • Professional Certified Network Administration 2023 ( PCNA ) • [Product manager], [Brain Station] - 2022 • ITIL, [TAFE Australia] - 2015 STINSONBEES.COM . Small business and Enterprise application - Feb 05
Business Analyst Systems
San Francisco, CA
... gap analyses against desired or best practice, preferably using industry standard techniques and frameworks such as Lean and ITIL ●Built positive relationships with external clients by providing excellent service/support and consistent communication ... - Jan 26
... gap analyses against desired or best practice, preferably using industry standard techniques and frameworks such as Lean and ITIL ●Built positive relationships with external clients by providing excellent service/support and consistent communication ... - Jan 26
Service Delivery Project Management
Richmond, CA
... Key delivery roles in ITIL and ISO 9001 service delivery environments for project management, incident, change, problem, customer services, and steady state support for multiple platforms. Multiple years of experience as Leader in client and ... - 2023 Nov 29
... Key delivery roles in ITIL and ISO 9001 service delivery environments for project management, incident, change, problem, customer services, and steady state support for multiple platforms. Multiple years of experience as Leader in client and ... - 2023 Nov 29
Customer Support Scrum Master
Vallejo, CA
... Lead and Splunk (User Admin & Power User) • ISC2 member (International Information System Security Certification Consortium) • ITIL process owner, Scrum Master (works in cross functional tasks, strategic planning and automation proposals) WORK ... - 2023 Nov 15
... Lead and Splunk (User Admin & Power User) • ISC2 member (International Information System Security Certification Consortium) • ITIL process owner, Scrum Master (works in cross functional tasks, strategic planning and automation proposals) WORK ... - 2023 Nov 15
Active Directory Third Party
San Francisco, CA
... 2008 R2/2012 Servers and XP/vista/7 Data Base : SQL Data base administration Ticketing Tools : Remedy and Service Now Others : ITIL Service Management Technical Experience Having good experience in System Center Configuration Manager (SCCM\MECM). ... - 2023 Oct 03
... 2008 R2/2012 Servers and XP/vista/7 Data Base : SQL Data base administration Ticketing Tools : Remedy and Service Now Others : ITIL Service Management Technical Experience Having good experience in System Center Configuration Manager (SCCM\MECM). ... - 2023 Oct 03
Incident, Problem and Change Management
San Francisco, CA, 94122
... QUALIFICATIONS HIGHLIGHTS: • Extensive experience in IT Service Management • ITIL V3 certified • Strong attention to detail, critical thinker, effective communicator, ability to work independently and ability to work under pressure • Broad knowledge ... - 2023 Sep 16
... QUALIFICATIONS HIGHLIGHTS: • Extensive experience in IT Service Management • ITIL V3 certified • Strong attention to detail, critical thinker, effective communicator, ability to work independently and ability to work under pressure • Broad knowledge ... - 2023 Sep 16
Call Center Business Analyst
San Francisco, CA
... PRIs Call flows design and optimization Vendor management and contract negotiation including HCL, Avaya, and ATT Service NOW ITIL development, change management LogRhythm development for security defined definitions Palo Alto NG firewall improvement ... - 2023 Aug 03
... PRIs Call flows design and optimization Vendor management and contract negotiation including HCL, Avaya, and ATT Service NOW ITIL development, change management LogRhythm development for security defined definitions Palo Alto NG firewall improvement ... - 2023 Aug 03
Management, Senior Program Project Manager
Berkeley, CA
... ITO IT Planning IT Process IT Program Manager IT Project Manager IT Rationalization IT Services Iterative Process ITIL Foundation - IT Infrastructure Library * ITSM IT Service Management ITPMO IVRU CTI ACD Voicemail Audix Java J2EE JSP JIS ... - 2023 Jun 20
... ITO IT Planning IT Process IT Program Manager IT Project Manager IT Rationalization IT Services Iterative Process ITIL Foundation - IT Infrastructure Library * ITSM IT Service Management ITPMO IVRU CTI ACD Voicemail Audix Java J2EE JSP JIS ... - 2023 Jun 20
Computer Specialist It Support
San Francisco, CA
... Recognition Training for the Construction Industry, American Safety Council, Inc, Remote 2019 OEC-7057860 Project management: ITIL v.3 Foundation certificate, Gatwick 2006 PRINCE2 Projects in Controlled Environments Foundation, Houston 2008 Lean ... - 2023 Apr 27
... Recognition Training for the Construction Industry, American Safety Council, Inc, Remote 2019 OEC-7057860 Project management: ITIL v.3 Foundation certificate, Gatwick 2006 PRINCE2 Projects in Controlled Environments Foundation, Houston 2008 Lean ... - 2023 Apr 27