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New Albany, OH
... • Databases: Oracle, DB2, MS Access, PL/SQL, MYSQL, NOSQL • Cloud Platform: AWS • Incident management tools: Remedy, ServiceNow, HPSM • Monitoring Tools: Splunk, Sitescope, Orion, AWS Cloud Monitoring. • Web Technologies: HTML, CSS, Java Script, ...
- 2021 Mar 15
Dublin, OH
... 0,PI 7.3, PI 7.4 Database Oracle 10g/9i, Operating System Windows Server 2008/2003/2000 Programming SQL, PL/SQL, C,C++ Other Tools Remedy, Documentum, Quality Center, Clear Quest,ControlPanelGRC PROFESSIONAL EXPERIENCE: Project: Cardinal Health Inc. ...
- 2020 Nov 09
Columbus, OH
... VSAM Dell, HP, IBM, EMC ISPF IDMS Cisco, Citrix, AIX RMM SNDM Hitachi, WebSphere ESF DFHSM Net APP, VMWARE, RMDS DRMS Remedy, Identity Manager IOF Active Directory Service Now, RACF SAVERS EDUCATION & CERTIFICATIONS: My Computer Career, ...
- 2020 Nov 02
Columbus, OH, 43228
... Deployments/Imaging Projects ●Personable/Team Player ●Break Fix PC, Laptops, Printers, Scanners ●Lotus Notes 4 through 8 ●Remedy,Gwi, ServiceNow issue tracking software ●Customer Service/Support ●Server Builds and Deployments ●Airwatch Mobile Device ...
- 2020 Oct 22
Westerville, OH, 43081
... automotive companies Recorded and processed incidents and service requests according to process specifications using the Remedy proprietary ticketing system Resolved 150+ support requests on a weekly basis to meet both quality standards and service ...
- 2020 Jun 30
Westerville, OH
... Tools and application used:- • Tools:- Load Runner, Performance Centre, J-Meter, Postman tool for API Testing (SOAP and REST), Dynatrace (Monitoring tool), Oracle and MS SQL Server, RPT, Clear Quest, Remedy • Applications:- Java and Web based ...
- 2020 Apr 02
Dublin, OH
... Smart Forms, workflow, User Exits/BADI/BAPI, RFC, LSMW,BODS, Mobile data entry :RFID Menu Management, knowledge on SNC,VIM and Sabrix integration,SRM Shopping carts, Incident Management Service desk tools :TTTS/JIR/Sol Man/Remedy/ServiceNow. ...
- 2020 Mar 27
Westerville, OH
... Experience in using Bug tracking tools like JIRA, Remedy, Mingle, Bugzilla. Good knowledge of working under various protocols like HTTP, HTTPS, SSH, POP, FTP, UDP, TCP/IP and SMTP. Experienced in Querying RDBMS such as Oracle, MYSQL and SQL-Server ...
- 2020 Mar 03
Columbus, OH
... (SDI): Support Center Analyst (SCA) Technical Skills IT Service Management: Change Management Sofware, HP Service Manager, Remedy Issue Tracking: JIRA Messaging Systems: Microsof Exchange, Lotus Notes Operatng Systems: Windows 10/8.1/7/ XP, NT/2000 ...
- 2020 Feb 02
Dublin, OH
... For testing using HPQC tools and production support Helpdesk (HD) tickets using Remedy tool and IT SERVICE PORTAL. Involved in month end activities for US region. Involved in Go-Live, and handling Active Production Support issues related to SAP MM ...
- 2019 Nov 02