Vice President of Information Technology

Qualifications Profile

Results-oriented, innovative, and analytical professional with broad-based experience in information technology, project and product management, enterprise architecture, and management information services. Concept-to-execution driver with adeptness in analyzing business and technical requirements, as well as in driving high-quality, under-budget, and timely completion of small- and large-scale projects. Expert at overseeing operational strategies; improving processes; formulating innovative solutions; identifying opportunities; and developing strategic plans toward cost savings, productivity, and attainment of organizational objectives. Equipped with strong interpersonal, negotiation, and communication skills in building positive relationships and working collaboratively with professionals of all levels.

Areas of Expertise

IT Governance Business Continuity Planning IT Solutions Delivery

Data Management and Warehousing Vendor and Client Services Business Intelligence

Rapid Issue Resolution IT Leadership and Team Building Budget Administration

Professional Experience

Beavex, Incorporated • Atlanta, GA

Vice President of Information Technology 2015–Present

Provide strategic management to $4.1M budget for all operational services and hardware, as well as long-term goals, policies, and procedures of the IT Department

Expertly design and execute network infrastructure, business systems, and development while guaranteeing strict compliance of data administration and security with industry-standard specifications and requirements

Spearhead technology projects and secure functionality and delivery of solutions based on project specifications

Conduct negotiations with vendors to ensure cost-effective purchasing decisions

Efficiently handle full software development life cycle of the customer-facing portal and analytical dashboard and corporate data warehouse

Initiate the planning and facilitation of integrated data centers into a single datacenter with full redundancy

Directly supervise 35 employees and contractors as well as a team of IT, operations, and accounting staff for evaluation, design, and construction oversight of 15 facilities

Drive efforts in creating and delivering corporate business continuity plan; improving responsiveness, capabilities, and coverage of support services by executing outsourcing; and enhancing IT processes and platforms through IT Infrastructure Library (ITIL), IT Service Management (ITSM), and Certified Information Systems Security Professional (CISSP) principles

Career Highlights:

Served as driving force in attaining positive results through the following initiatives:

Documentation, negotiation, awarding, and implementation of request for proposal (RFP) for enterprise network, telephony, and disaster recovery platforms, thus enabling the new software-defined networking in a wide area network (SD-WAN) and hosted voice to optimize stability and services, generating a 99.999% uptime and cost savings of approximately $675K in the first year of service

Collaboration with the Accounting, Operations, Sales, and Marketing departments to assess and streamline internal processes, which minimized third-party software and maintenance cost by $250K and saved all departments a combined total of eight man-years

Delivery of new disaster recovery platform decreasing tier system 1 recovery time from 16 hours to 2 hours

Reduction of duplicate services that lowered IT expenditures by $595K in 2015, as well as conceptualizing and executing cloud-based email system transition that attained company cost savings of $180K annually

Administration of data and voice contract negotiations and enhancement of service and stability, thereby savings $144K

Outsourcing of tier 1 helpdesk to generate improve response time and availability while reducing IT support cost by $60K annually

Improvement of enterprise network services and stability through decrease of duplicated services that minimized expenditures by $1.1M in 2016

Played an integral role in developing and implementing a corporate information security policy based on Control Objectives for Information and Related Technologies (COBIT) principles, which was successfully used to pass several information technology and financial audits

Rendered hands-on supervision to a cross-functional team responsible for the integration of four logistic systems into a single logistics platform consolidating all 90 terminals onto a platform

Contributed in developing the company’s first executive financial dashboard by conducting following tasks:

Assessment and presentation of an alternative customer relationship management (CRM) to sales teams for Oracle Sales Cloud implementation

Facilitation of requirements gathering, infrastructure design and development, and quality assurance of the company’s customer-facing analytics platform

Utilization of SQL Server 2016 and Power BI Embedded in creating operational analytics for on-time performance and percentage scanning for customer

NTP-Stag, Inc. • Atlanta, GA

Senior Director of Information Technology 2000–2015

Steered efforts in creating and executing incident, problem, and change management procedures to align large-scale processes with overall corporate strategy

Ensured Payment Card Industry (PCI) compliance by documenting, facilitating, and testing disaster recovery and business continuity plans annually

Held accountability for the planning and implementation of all company business intelligence and analytics, involving utilizing SSRS and SSAS in creating financial analytics to calculate actual versus forecasted sales and profit; overseeing customer performance on product category level year-over-year; and estimating product turns and demand

Maintained active involvement as IT member of the Merger and Acquisition Team in generating and assessing pre-purchase response to all inquiries for the private equity firm that acquired Stag-Parkway, Inc. from the private owner and to another private equity firm, while directing Infrastructure, Development, and Network teams in the integration of all systems into the architecture

Functioned effectively as member of the ERP Selection and Implementation Team, responsible for selection of new ERP systems as IT leader during tenure; alignment of business requirements with software capabilities; development and implementation of the required infrastructure; and supervision of consultant dealing with system modifications

Performed conversion of all analytics to enable utilization of QuikView software

Career Highlights:

Successfully achieved multiple cost savings and process improvements by performing the following:

Planning and delivery of a rigid change management process as head of the DevOps Committee, producing $2.75M in savings and obtaining 99.96% uptime through network and systems downtime reduction

Enhancement of contract negotiations, vendor management, and purchasing processes that generated savings of $400K in operating costs

Implementation of strategic design and risk control, thus optimizing electronic portion of company sales by over $100M by designing and enhancing SQL database for business-to-business (B2B) and business-to-consumer (B2C) efforts after the acquisition by Keystone Automotive to support the e-commerce platform

Generation, management, and awarding of RFPs for WAN accelerating units and communications replacements, which acquired bandwidth cost savings by minimizing network traffic by 72% and increasing network capacity by 2.6 times with the investigation and implementation of WAN accelerators

Conceptualization and facilitation of a print solution database for a 600-page catalog that saved the company 2 months in production time and 1,280 labor hours

Execution of helpdesk response policy and additional training for tier 1 and 2 helpdesk personnel, which increased the number of help desk issues closed within an hour from 33% to 81%

Received the President’s Award for successfully meeting position expectations and attaining zero defects in all annual external audits for six consecutive years

Earlier Career

Stanley & Stanley, Inc. • Atlanta, GA

Chief Operating Officer (COO)

Blackstone and Cullen • Atlanta, GA

Senior Systems Engineer / Consultant

Syscom Technologies Inc. • Atlanta, GA

Senior System Engineer

Lan-Connects • Nashville, TN

Network Engineer

Gallagher Financial Systems • Nashville, TN

Network Engineer

ASA Systems • Huntsville, AL

Network Engineer

Boeing Information Systems (NASA Contract) • Huntsville, AL

Systems Engineer

Education

Bachelor of Science in Computer Engineering (GPA: 3.93/4.0) – Vanderbilt University • Nashville, TN

Certifications

Microsoft Certified Solutions Expert (MCSE) Microsoft Certified Database Administrator (MCDBA)

Microsoft Certified Solutions Developer (MCSD) Microsoft Certified Trainer (MCT)

Cisco Certified Internetwork Expert (CCIE) CompTIA A+, Network+, Linux+, and Security+ Certification

Red Hat Certified Engineer (RCHE) The Open Group Architecture Network (TOGAF) Certification

Project Management Professional (PMP) Certification Certified Information Systems Security Professional (CISSP)

Professional Affiliation

Technology Association of Georgia

Activities

Sponsor: Odyssey of the Mind National Beta Club of North Paulding High School

Award

Instructor of the Year

Technical Acumen

Operating Systems

Windows XP/7/8/8.1/10/2003/2008R2/2012R2/2016 VMware ESXI Citrix XenServer

Mac OS OS400 HP-UX VTAM Linux

Software

Microsoft SQL Server Office 365 SQL Reporting Services SQL Analytical Services 365

Microsoft SharePoint Symantec Backup Exec QuikView Power BI Microsoft Systems Center Data Center Microsoft Office Suite Microsoft Visio Microsoft Project GP CRM

Visual Studio Wireshark ERWin TOAD Redgate SQL Toolbelt Dynamics AX Info Facts

Hardware

Dell PowerEdge Servers & Blades PowerVault Storage Arrays HP and IBM Servers

NetApp Nimble Storage Cisco UCS Various Laptops Printers Desktops

Programming Languages

Visual Basic Visual C++ C# JavaScript PowerShell X++ HTML XML SQL

Databases

Microsoft SQL Oracle MySQL Providex DB2

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