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West Monroe, LA
... My extensive background in technician and helpdesk support, customer retention, service, and sales has equipped me with exceptional planning and problem-solving capabilities, making me a valuable addition to any team. I am adaptable and can quickly ...
- Feb 21
West Monroe, LA
... I crafted and perfected procedures for a new helpdesk. I've quickly repaired 911 networks via DSLAM routers and switches. I've adeptly managed Active Directory and Exchange in an environment of 2,500+ users, basic to executive, for more than 10 ...
- 2021 Aug 20
Monroe, LA
... The projects on which I worked included newspaper subscription and web helpdesk systems. Technologies and tools: SQL / Pivotal CRM/ C++ / VB / COM / ASP (VBscript and JavaScript) / ADO / MS SQL Server admin / Visual Interdev / HTML / DHTML / Crystal ...
- 2013 Jan 24
Monroe, LA, 71201
... Outsourced tier 1 high speed internet technical support helpdesk to drive efficiencies and reduce expenses . Implemented creation of online knowledge-base covering telecommunications regulatory requirements including individual market product sets ...
- 2010 Oct 07