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Resumes 21 - 30 of 114 |
Greenwich, CT
... Helpdesk requires person-to-person support with the users for a variety of issues, including hardware repair, software troubleshooting and installation, and application support. Solving hardware/software conflicts related with the installation of ...
- 2020 Dec 22
Huntington, NY
... Repair Technician (1997 – 2012) Supervise and direct daily support and maintenance of network computer systems and wireless resources supporting both small and medium-sized business clients and administering critical helpdesk and repair operations. ...
- 2020 Nov 30
Stamford, CT
... Reduced helpdesk service requests by 30%. St. Joseph’s Medical Center, Paterson, NJ IT Manager, Infrastructure Services, 07/2016 – 07/2018 Core Technologies: Cisco ASA 5500 series, Cisco Prime, Nexus 5K, 7K, 9K, Palo Alto, LDAP, VMware ESXi 5.1/6.0, ...
- 2020 Nov 09
Ridgefield, CT
... •Prepared the designing of Use-cases, Sequence Diagrams, Class Diagrams and Data Flow diagram Incident Management activities Providing support for incident tickets forwarded / assigned by the helpdesk team Providing resolution for the tickets while ...
- 2020 Sep 07
Shelton, CT
... EMPLOYMENT: Yale New Haven Health, Stratford, CT Senior Helpdesk Analyst, 11/11 – present Assisted doctors, pharmacists, nurses, health field workers and executives and IT specialists via phone and email with excellent technical support; with an ...
- 2020 Jun 23
Shelton, CT
... Executed company-wide strategic technology initiatives to expand and maintain a secured enterprise infrastructure and establish new global helpdesk and project-related standards, KPIs and service level agreements to meet ITIL support standards. ...
- 2020 Jun 17
Ossining, NY
... closing out assigned helpdesk tickets using JIRA software; testing network back-up procedures; updating documentation. ●Maintains customer rapport by listening to and resolving concerns; answering questions. ●Maintains safe work environment by ...
- 2020 May 30
Elmsford, NY
... Created and maintained documentation for financial users and helpdesk personnel on standard operating procedures and client installation of all database applications supported by IT. Leveraged SQL Server audit features to meet the needs of industry ...
- 2020 Mar 27
Stamford, CT
... The websites include www.studentloan.com, www.studentloan.com/faaonline, Intranet Help Desk and Helpdesk Expert. There are some desktop applications too like Appworks, CSR Agent. Discover bought Citi SLC in September 2010. Responsibilities: ● ...
- 2020 Jan 07
Bigelow Corners, CT, 06812
... •Resolving Helpdesk and Change control tickets using the Track-IT Ticket Management System. •Administering email filtering and attachments using a Proofpoint Email Firewall. Network Support Engineer: Presidio, New York, NY. March 2018 – May 2018 ...
- 2019 Nov 05