| Resume alert | Resumes 1 - 10 of 242 |
Help Desk Information Technology
Beltsville, MD
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ... - Apr 30
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ... - Apr 30
Security Clearance Specialist
Upper Marlboro, MD
... • Initiated purchase request in the office automated procurement system ProReq • Provided Helpdesk support and managed webcasting and IT network support set-up. • Served as the telecommunications coordinator, ensure phone and computer systems are ... - Apr 22
... • Initiated purchase request in the office automated procurement system ProReq • Provided Helpdesk support and managed webcasting and IT network support set-up. • Served as the telecommunications coordinator, ensure phone and computer systems are ... - Apr 22
Desktop Support Specialist
Hyattsville, MD
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
Help Desk Information Technology
Bowie, MD
... Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. Work with the ticketing/tracking system to ... - Apr 02
... Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. Work with the ticketing/tracking system to ... - Apr 02
Scrum Master Information Technology
Riverdale, MD
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ... - Mar 20
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ... - Mar 20
Social Media Customer Service
Suitland, MD
... TECHNOLOGY EXPERIENCE IT HELPDESK • ALEXANDRIA REDEVELOPMENT AND HOUSING AUTHORITY •AUGUST 2011 - PRESENT Provide training on skillful use of resources, ensuring a stable IT environment, and enhancing the productivity of the company’s users. ... - Mar 19
... TECHNOLOGY EXPERIENCE IT HELPDESK • ALEXANDRIA REDEVELOPMENT AND HOUSING AUTHORITY •AUGUST 2011 - PRESENT Provide training on skillful use of resources, ensuring a stable IT environment, and enhancing the productivity of the company’s users. ... - Mar 19
Customer Service Senior
Waldorf, MD
... Education Support Operations Administrator 04/2002 to 05/2015 Department of Labor/Softtech Consulting – Washington, DC Provided Tier 1 Helpdesk support to all ETA users from 40 states between 6 am until 11 am Monday thru Friday Eastern time, ... - Feb 25
... Education Support Operations Administrator 04/2002 to 05/2015 Department of Labor/Softtech Consulting – Washington, DC Provided Tier 1 Helpdesk support to all ETA users from 40 states between 6 am until 11 am Monday thru Friday Eastern time, ... - Feb 25
Data Entry Technical Support
Bowie, MD
... EDUCATION High School Diploma Bowie High School, May 2020 CERTIFICATIONS Google IT Tech Support December 2022 PROFESSIONAL EXPERIENCE IT Helpdesk Technician/Data Entry Technician January 2022- April 2023 QAI Fulton, MD • Recorded and compiled data ... - Feb 15
... EDUCATION High School Diploma Bowie High School, May 2020 CERTIFICATIONS Google IT Tech Support December 2022 PROFESSIONAL EXPERIENCE IT Helpdesk Technician/Data Entry Technician January 2022- April 2023 QAI Fulton, MD • Recorded and compiled data ... - Feb 15
It Support Call Center
Upper Marlboro, MD
... Bowles Upper Marlboro, Maryland 301-***-**** ad3nfd@r.postjobfree.com www.linkedin.com/in/james-bowles-baab48164/ IT SUPPORT & HELPDESK MANAGER Dynamic, highly technical, hands-on IT Support and Helpdesk Manager with a wealth of knowledge and ... - Feb 15
... Bowles Upper Marlboro, Maryland 301-***-**** ad3nfd@r.postjobfree.com www.linkedin.com/in/james-bowles-baab48164/ IT SUPPORT & HELPDESK MANAGER Dynamic, highly technical, hands-on IT Support and Helpdesk Manager with a wealth of knowledge and ... - Feb 15
Tier 1 Help Desk Specialist
Suitland, MD
... Work with manage services and other vendors’ helpdesk personnel to coordinate special projects. Training of end users on assigned hardware, GOTS and COTS software. Also experience working in a citrix environment. Resolve technical problems with ... - Jan 31
... Work with manage services and other vendors’ helpdesk personnel to coordinate special projects. Training of end users on assigned hardware, GOTS and COTS software. Also experience working in a citrix environment. Resolve technical problems with ... - Jan 31