| Resume alert | Resumes 1 - 10 of 71 |
Reliability Engineering Cloud Devops
Bellevue, WA
... ● Extensiveexperienceinimplementingself-servicepasswordreset(SSPR)solutionsinAzureADorsimilar access management tools, enhancing user convenience and reducing helpdesk support overhead. ● MajorfocusonConfiguration,SCM,Build/ReleaseManagement ... - Feb 27
... ● Extensiveexperienceinimplementingself-servicepasswordreset(SSPR)solutionsinAzureADorsimilar access management tools, enhancing user convenience and reducing helpdesk support overhead. ● MajorfocusonConfiguration,SCM,Build/ReleaseManagement ... - Feb 27
Software Developer Support Specialist
Lynnwood, WA
... COMPUTER SCIENCE CORP for AT&T Electrical / Hardware Test Engineer and Lab/Data Center Technician 03/2018 – 05/2020 Bothell WA ●On site as an end-user Helpdesk Support Team Lead providing re-imaging Windows operating systems version 7, 10 for new ... - Feb 13
... COMPUTER SCIENCE CORP for AT&T Electrical / Hardware Test Engineer and Lab/Data Center Technician 03/2018 – 05/2020 Bothell WA ●On site as an end-user Helpdesk Support Team Lead providing re-imaging Windows operating systems version 7, 10 for new ... - Feb 13
Field Service Technician
Everett, WA
... Helpdesk Consumer Technician Precor USA - Woodinville, WA August 2005 to August 2008 * Helpdesk for servicers fixing fitness equipment at customers' houses. * Helped customers with warranty questions. * Assisted customers with location and service ... - Jan 10
... Helpdesk Consumer Technician Precor USA - Woodinville, WA August 2005 to August 2008 * Helpdesk for servicers fixing fitness equipment at customers' houses. * Helped customers with warranty questions. * Assisted customers with location and service ... - Jan 10
Project Manager Customer Service
Clinton, WA
... meetings Helped migrate over 20,000+ customers from Oracle to Amazon Azure STARBUCKS, SODO, WA February 2018 – April 2018 Enterprise Helpdesk Associate Addressed issues for Corporate End-User dealing with PC, Mac, iOS hardware and network connection ... - Jan 02
... meetings Helped migrate over 20,000+ customers from Oracle to Amazon Azure STARBUCKS, SODO, WA February 2018 – April 2018 Enterprise Helpdesk Associate Addressed issues for Corporate End-User dealing with PC, Mac, iOS hardware and network connection ... - Jan 02
Homemaker
Everett, WA, 98201
... Supervisor: Kristen Dunn-Thomason 301-***-**** IT Support Specialist/Helpdesk, Lumedx Bellevue, WA $30,000 per year 1998 – 1999 Call center hardware and software support for hospital computers and equipment. http://www.lumedx.com/ Supervisor: Pam ... - 2023 Sep 05
... Supervisor: Kristen Dunn-Thomason 301-***-**** IT Support Specialist/Helpdesk, Lumedx Bellevue, WA $30,000 per year 1998 – 1999 Call center hardware and software support for hospital computers and equipment. http://www.lumedx.com/ Supervisor: Pam ... - 2023 Sep 05
Information Technology Customer Service
Marysville, WA
... Improved user experience by planning and implementing helpdesk system and triage processes for off-hour support, enabling 24-hour support for customers and clients. Provided leadership for multiple projects and expansion plans, allowing for ... - 2023 Jul 29
... Improved user experience by planning and implementing helpdesk system and triage processes for off-hour support, enabling 24-hour support for customers and clients. Provided leadership for multiple projects and expansion plans, allowing for ... - 2023 Jul 29
Customer Support Tier
Edmonds, WA
... October 2005–July 2007 Dealer Technical Support Case New Holland/Ajilon New Holland, PA Handled the North American Dealer Helpdesk. Supported mainframe account management for all the North American dealers. Managed helpdesk requests using the Dealer ... - 2023 Apr 24
... October 2005–July 2007 Dealer Technical Support Case New Holland/Ajilon New Holland, PA Handled the North American Dealer Helpdesk. Supported mainframe account management for all the North American dealers. Managed helpdesk requests using the Dealer ... - 2023 Apr 24
Customer Support Call Center
Bothell, WA
... Compulink Business Systems, CA EDI Helpdesk Support August 2014 to August 2017 Handled Medical Billing support calls taken from queue to minimize lag time. Pull calls by priority/lag time. Identified and escalated complex issues to appropriate ... - 2023 Apr 12
... Compulink Business Systems, CA EDI Helpdesk Support August 2014 to August 2017 Handled Medical Billing support calls taken from queue to minimize lag time. Pull calls by priority/lag time. Identified and escalated complex issues to appropriate ... - 2023 Apr 12
Customer Service Specialist
Everett, WA
... 11/2018 – 08/2019 Customer Support Specialist • Evergreen Health Hospital Supported the helpdesk by fielding calls from clinicians and employees. Call center volumes could exceed 200 calls per shift, answered the phone and assisted callers with a ... - 2021 May 23
... 11/2018 – 08/2019 Customer Support Specialist • Evergreen Health Hospital Supported the helpdesk by fielding calls from clinicians and employees. Call center volumes could exceed 200 calls per shift, answered the phone and assisted callers with a ... - 2021 May 23
Continuous Improvement Professional
Mill Creek, WA
... Lead IT related projects related to Helpdesk request turnover, designing metrics and automating manual processes Implemented 5S Gemba Walk program and instituted audits to ensure sustainment Manage projects with outside organizations and ... - 2021 May 21
... Lead IT related projects related to Helpdesk request turnover, designing metrics and automating manual processes Implemented 5S Gemba Walk program and instituted audits to ensure sustainment Manage projects with outside organizations and ... - 2021 May 21