Vincent Orduna
206-***-**** • *********@*****.*** • Omaha, NE
LinkedIn: www.linkedin.com/in/vincentorduna
RELEVANT SKILLS
SQL- proficient
Java, Java Script - proficient
GO - beginner
Data Analysis
Waterfall methodology
VMWare
BMC Remedy 9
Lean Six Sigma- Yellow & Green Belt Certified
Basware
Macro-point
Wildix Phone system
SAP ERP
Inventory Procurement
C# - proficient
Microsoft Excel
Git Bash
Service now
Public speaking
Agile, Scrum, Kanban methodologies
Cisco AnyConnect
Python- Beginner
PFEP - Plan for every part
DAT
Carrier 411
Customer service
Project Management
Leadership
Microsoft Office 365
Quality Assurance
Selenium
Public Speaking
Secure Auth
Oracle Siebel
SIM (Simple Issue Management)
TMS
TMW
Samsara
Inventory Control
EXPERIENCE
JFL Logistics, Omaha, NE
January 2023 – December 2023
Logistics Specialist/ Customer Sales/ Project manager
Build 20+ loads a day for all Customers
Reached out to new customers to obtain new business
Develop strong relationships with New and current customers
Communicated with existing customers to provide etas on delivery times
Managed social media accounts ( Tik-Tok, Facebook )
Vetted carriers Via RMIS, Carrier 411, DAT, Truck stop
Performed track and trace functions to ensure on-time delivers with tools such as samsara, Macro-point, DAT
Validated Delivery of Shipment via BOL and Invoices
Fixed/ set up desk, Monitors, and towers
Issued users new desktops and laptops
Issued Drivers new Tablets
Kept record of Equipment that has been giving out
Updated Drivers and software for user computers
Assigned/ removed user permissions Via Office 365
Fixed TMW System anytime an issue arose
Assisted in 3 million dollar remodel of new office
Dispatched over 10+ carriers daily
Leased Trailers to new and current carriers
Leased Drop trailers to new and current customers
Genie/Terex, Redmond, WA
September 2021 – March 2022
Expeditor/ Buyer/ Materials Manager
Use TMS to look at past due open purchase orders and close them out
Use PFEP to look up a parts location, quantity, use quantity and parts description
Make Run out sheets for over 30+ parts to see when more will need to be ordered
Locate containers and ships to get more visibility on when we should receive parts
Work with suppliers to get a timeline on when more parts will arrive
Make Purchase Orders to keep product lines flowing
Assist Engineers with implementation of new parts
Make Internal Requisitions to get product from other Genie locations
Physically count over 500+ pieces of inventory a week
Created/Updated labels for New/existing Products
Amazon, Seattle, WA
September 2018 – June 2021
Logistic Specialist/ QA/ Materials Manager
Facilitates deployments of 200+ unreleased/ released devices each week
Submit Daily workers report for 3 employees
Daily count over 1,000 pieces of inventory
Assisted Hardware Project managers with uploading device control tables to devices
Update Software each week for 20+ devices
Ensure that over 60,000+ Beta Testers are able to return their device’s
Verify that my teams Wiki pages are updated and accurately reflects current SOP’s
Collaborated with other teams to establish procedures on how to return unreleased devices
Kept accurate levels of inventory on hand for developers to test on
Kept Track of Unreleased items ready for disposal
Alaska Airlines, SEATAC, WA
April 2018 – September 2018
Data Entry Specialist/Analysis/ QA
Testing the solar web application to make sure that the flight Miles update to over 30,000 accounts correctly
Take mileage plan data and enter it into the solar system to credit flyers for the miles they flew with Alaska and partner airlines
Test the Solar system to make sure that promotions, new code and new bank cards are getting applied and updated correctly
Help make sure that the solar health check board stays green
Participate in stake holder meetings
Helped migrate over 20,000+ customers from Oracle to Amazon Azure
STARBUCKS, SODO, WA
February 2018 – April 2018
Enterprise Helpdesk Associate
Addressed issues for Corporate End-User dealing with PC, Mac, iOS hardware and network connection troubleshooting - Supported 7,000+ end-users
Assisted and presented resolutions for store level issues dealing with POS, iOS, Chrome OS and network hardware - Supported 25,000+ retail stores
Documented store and end-user issues, troubleshooting steps taken, and problem resolutions using BMC Remedy 9
Administered and supported remote access (Cisco AnyConnect), as well as administered and supported Secure AUTH access issues
Analyzed authorization issues and segregation of duties (SOD) conflicts in SAP
Performed password administration and access support for Active Directory, Oracle, and Symphony POS
Administered Chromebooks using Google Admin and iOS Devices using VMWare AirWatch
BECU, Tukwila, WA July 2017 – February 2018
As Associate Business Analyst/ Associate Technical Analyst Intern, I report to the IT Business Solutions Director.
Analyze work on Enterprise wide Projects, Programs, and contribute to multiple efforts as noted below:
Create 10+ Service Now Requests daily to assist the Content Service Team in implementing applications
Audit 20+ software applications for the Information Security team
Collaborate with Business Analysts to create Master Grid Excel sheets for the Content Services team; ensure business users can use the application more efficiently
Assist the Content Services team in Release 2
Ensure efficient transfer of data into the new Documentum system
Work with vendor to resolve 5+ production issues and incidents on a daily on behalf of the business users
Manage/Track 10+ work items daily to ensure they are being completed on time or ahead of schedule
EDUCATION
Year Up, Seattle, WA March 2017 – February 2018
Year Up is an intensive, competitive technical training and career development program with 250 corporate partners, graduating 1,500 students annually across 20 cities. The program includes college-level courses, professional training and a six-month internship.
Awards: Professional of The Week
Completed coursework in Quality Assurance, Project management, Public Speaking, Excel, and Business Writing
Active member of Project Management Club
Foster High school, Tukwila, WA Graduated June 2016
3.0 GPA
Tuskegee Air Man Award
LANGUAGES/ INTERESTS
German, Spanish - working proficiency; Guitar; Hiking; Swimming; Traveling