| Resume alert | Resumes 51 - 60 of 73 |
Technician Engineer
Blue Springs, MO, 64015
... New helpdesk software 8. Touch screens for EMR System Network Engineer 2006 – 2007 H anebutt Consulting Group, Overland Park, Kansas • Installed and maintained Clients Servers/Workstations • Configured mul tiple client sites setup using PTP VPN • ... - 2010 Nov 03
... New helpdesk software 8. Touch screens for EMR System Network Engineer 2006 – 2007 H anebutt Consulting Group, Overland Park, Kansas • Installed and maintained Clients Servers/Workstations • Configured mul tiple client sites setup using PTP VPN • ... - 2010 Nov 03
Customer Service Management
Blue Springs, MO, 64014
... Helpdesk Analyst Oct 2009 - Aug 2010 . Active Directory . Ears Ticketing System . Routed tickets to the correct corresponding department if necessary . Handled Emails . Reported Outages . Reset Users Passwords . Handled Incoming & Outgoing Calls . ... - 2010 Oct 18
... Helpdesk Analyst Oct 2009 - Aug 2010 . Active Directory . Ears Ticketing System . Routed tickets to the correct corresponding department if necessary . Handled Emails . Reported Outages . Reset Users Passwords . Handled Incoming & Outgoing Calls . ... - 2010 Oct 18
Customer Service Training
Lenexa, KS, 66215
... 9/2000 - 2/2004 DMarc 2/2004 - 2/2006 Google 2/2006 - 9/2009 Customer Service Coordinator / Helpdesk II Responsible for overseeing call center. Scheduled tech support training trips and over night pager duties Database manger, updating all customer ... - 2010 Oct 11
... 9/2000 - 2/2004 DMarc 2/2004 - 2/2006 Google 2/2006 - 9/2009 Customer Service Coordinator / Helpdesk II Responsible for overseeing call center. Scheduled tech support training trips and over night pager duties Database manger, updating all customer ... - 2010 Oct 11
Customer Service Manager
Kansas City, MO, 64133
Eric Hougland ***** * **** ** Kansas City, MO **133 816-***-**** abjq21@r.postjobfree.com EMPLOYMENT Kelly Services - Helpdesk Technical Support 7/2009 to Present Software used and supported: BMC Remedy, CTI Toolkit/App Mgr, Cisco Telephone Manager, ... - 2010 Oct 11
Eric Hougland ***** * **** ** Kansas City, MO **133 816-***-**** abjq21@r.postjobfree.com EMPLOYMENT Kelly Services - Helpdesk Technical Support 7/2009 to Present Software used and supported: BMC Remedy, CTI Toolkit/App Mgr, Cisco Telephone Manager, ... - 2010 Oct 11
Customer Service Software
Lenexa, KS, 66215
... KS Tier II Helpdesk Technician Provided direct support to 1st level technicians taking inbound calls 2001-2002 supporting SBC/DSL Provided training needs to specific technicians, whom required additional training, to assure quality service. ... - 2010 Oct 10
... KS Tier II Helpdesk Technician Provided direct support to 1st level technicians taking inbound calls 2001-2002 supporting SBC/DSL Provided training needs to specific technicians, whom required additional training, to assure quality service. ... - 2010 Oct 10
Sales Customer Service
Kansas City, MO, 64134
... Customer service and root cause analysis and resolution in an IT helpdesk/call center environment, including remote access, live chat, and solutions database. Created, updated & distributed equipment information to technicians and managers. ... - 2010 Oct 07
... Customer service and root cause analysis and resolution in an IT helpdesk/call center environment, including remote access, live chat, and solutions database. Created, updated & distributed equipment information to technicians and managers. ... - 2010 Oct 07
Training Software
Cleveland, MO, 64734
... 2009) Customer Support Technician II - helpdesk team lead . Improved the process for assisting end-users by installing and implementing Track-IT for help desk work order tracking. Sped up the process of support requests by implementing an automated ... - 2010 Oct 06
... 2009) Customer Support Technician II - helpdesk team lead . Improved the process for assisting end-users by installing and implementing Track-IT for help desk work order tracking. Sped up the process of support requests by implementing an automated ... - 2010 Oct 06
Information Technology Support
Kansas City, MO, 64131
... Webhosting packages, Usually all of the contact with the customers where on a first call resolution, as a Level 1 shared Tech I performed all of the following duties: *Providing technical support through helpdesk/tickets, live chat, and phone. ... - 2010 Oct 05
... Webhosting packages, Usually all of the contact with the customers where on a first call resolution, as a Level 1 shared Tech I performed all of the following duties: *Providing technical support through helpdesk/tickets, live chat, and phone. ... - 2010 Oct 05
Customer Service Air Force
Olathe, KS, 66062
... PROFESSIONAL EXPERIENCE • UNITED STATES AIR FORCE 6/2000 - 6/2010 • Highest Rank: E-5 Non-Commissioned Officer 5/2006 – 6/2010 • • Provided administrative network and computer support for a $26 million LAN • Supervised 16 helpdesk technicians ... - 2010 Oct 03
... PROFESSIONAL EXPERIENCE • UNITED STATES AIR FORCE 6/2000 - 6/2010 • Highest Rank: E-5 Non-Commissioned Officer 5/2006 – 6/2010 • • Provided administrative network and computer support for a $26 million LAN • Supervised 16 helpdesk technicians ... - 2010 Oct 03
Customer Service High School
Kansas City, MO, 64132
... of KCMCTA (Kansas City Missouri Computer Technology Association) Recent Employers: Company: GSI (Green Soft Solutions) Position: Technical Response Technician Duties: Managing multiple customer servers, security around building parameters, helpdesk. ... - 2010 Sep 30
... of KCMCTA (Kansas City Missouri Computer Technology Association) Recent Employers: Company: GSI (Green Soft Solutions) Position: Technical Response Technician Duties: Managing multiple customer servers, security around building parameters, helpdesk. ... - 2010 Sep 30