Technician Engineer

*** ****** *****

MARK DYER

BLUE SPRINGS, MO

MV **********@*****.***

816-***-****

O BJECT I VE

I seek to work in your organization and utilize my skills as well as my professional experience for the

g rowth of the organization. I have been working the past ten years in the information technology field

acquiring knowledge and experience. One of my strong points is, I enjoy the challenge of finding new and

better ways to improve the system.

ED UCAT ION

Bachelor of Science in Network and Communication Management 2004

Dev ry University, Kansas City, Mo

CERT I F ICAT ION: M icrosoft Certified Professional

SK I L LS

Network: Software: Operating Systems:

Active Directory Ghost Imaging Windows 95

GPO, SQL Fog Imaging Windows 98

DNS, DHCP, VPN Trend Micro Antivi rus Windows NT 4.0

PTP Network Symantec Antivi rus Windows

2000

SAN, I IS, Exchange Backup Exec Windows XP

WSUS, DFS ArcServe Windows Vista

Terminal Services Microsoft Office Windows 7

Proxy Server Open Office Windows Server NT

4.0

VMware (Desktop/Servers) VMware ESX Windows

2000 Server

Thin Clients VMware View Windows 2003

Server

Cisco Firewall VMware VCenter Windows 2008

Server

Cisco Switches Red Hat L inux

Cisco VOIP Ubuntu

Cisco Wireless Network

CAT 5/6 Cabling

Network Cameras

EXPER I ENCE

Network Administrator 2007 – 2010

John Knox Village, Lee’s Summit, Missouri

• Managed virtual and physical Servers

• Worked on a fiber loop connecting the secondary datacenter

• Managed multiple projects from research to completion

• Monitored System logs to ensure accuracy and uptime

• Implemented / Managed:

1. VMware

2. Cisco VOIP

3. Cisco Wireless Network

4. Network security camera’s

5. SAN

6. Thin Clients

7. New helpdesk software

8. Touch screens for EMR System

Network Engineer 2006 – 2007

H anebutt Consulting Group, Overland Park, Kansas

• Installed and maintained Clients Servers/Workstations

• Configured mul tiple client sites setup using PTP VPN

• Worked with clients to do a Yearly Technology Strategy Planning

• Network assessment for potentially new clients

I T Consultant / Owner 2002 – 2006

Atlantis Computers, Blue Springs, Missouri

• Design new networks and firewall rules.

• Install new e-mail servers and web servers.

• Put network design in a Visio diagram.

• Help businesses automate processes.

• Installed new servers and networks for companies

F ield Service Technician (Seasonal) 2004 –

2005

H & R Block, Kansas City, Missouri

• Serviced Kansas City Metro Area Servers and Computers.

• Trouble shoot any problems that may arise.

• Upgraded software and t rouble shoot VPN problems.

• Ran new CAT 5 lines in offices that were in need.

• Designed a new computer system that in the fi rst year would

save over a million dollars and the savings would continue each and every year.

I T Technician 2002 – 2003

Dev ry University, Kansas City, Mo

• Repaired and upgraded client’s PC.

• Designed and built new multimedia computer for staff.

• Wired CAT 5 cable for new multimedia class rooms.

• Helped setup new server room.

I T Technician 2001 – 2002

Sprint, Gardner, Kansas

• Worked on Sprints network, determining where problems lie.

• Checked out the different Mainframe systems

• Worked out problems with Sprints employees computers

Computer Technician 2000 – 2001

R&D Tool, Lee’s Summit, Missouri

• Computer Technician

• Was in charge of over 300 Client Computers.

• Maintained token r ing network.

• Wired new buildings with CAT 5 Cable.

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