| Distance: | Resume alert | Resumes 1 - 10 of 555 |
Technical Support Specialist with DoD-DoD 8570 experience
Washington, DC
... Scheduled/and chaired meetings for GFM/IBS Helpdesk. Recognized and recommended areas needing improvement within specified areas of operation and management. January 2005 – July 2008 Customer Support Representative Alexandria, VA Answered, evaluated ... - Apr 22
... Scheduled/and chaired meetings for GFM/IBS Helpdesk. Recognized and recommended areas needing improvement within specified areas of operation and management. January 2005 – July 2008 Customer Support Representative Alexandria, VA Answered, evaluated ... - Apr 22
IT Help Desk Specialist with Clearance
Fairfax, VA
... Work Experience Help Desk Tier 1 Technician Iron Bow Technologies, Herndon VA Feb 2023-Jun 2024 May 2025 - Present Provided helpdesk and technical support to local and off-site users, addressing inquiries via phone calls, web requests, and emails. ... - Apr 22
... Work Experience Help Desk Tier 1 Technician Iron Bow Technologies, Herndon VA Feb 2023-Jun 2024 May 2025 - Present Provided helpdesk and technical support to local and off-site users, addressing inquiries via phone calls, web requests, and emails. ... - Apr 22
IT Field Support Technician - Veteran Tech Support Specialist
Washington, DC
... Strong technical support skills in desktop configuration, helpdesk support, device management, including work around for issues until it has resolved have done patching on servers. Proficiency in providing exceptional customer service that exceeds ... - Apr 21
... Strong technical support skills in desktop configuration, helpdesk support, device management, including work around for issues until it has resolved have done patching on servers. Proficiency in providing exceptional customer service that exceeds ... - Apr 21
Financial/Budget/Data Analyst
Washington, DC
... Phoenix Health Systems/Dimensions Healthcare, Cheverly, MD Junior Systems Analyst/ Helpdesk Liaison December 2005 – April 2007 Assist in analyzing requests for support that require system changes and recommends appropriate solutions in accordance ... - Apr 03
... Phoenix Health Systems/Dimensions Healthcare, Cheverly, MD Junior Systems Analyst/ Helpdesk Liaison December 2005 – April 2007 Assist in analyzing requests for support that require system changes and recommends appropriate solutions in accordance ... - Apr 03
Document Management Specialist Resume Summary
Gaithersburg, MD
... Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. Provides follow up outreach to both applicants and participants as required. Reviews, understands, and applies knowledge of Federal rules and program ... - Apr 01
... Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. Provides follow up outreach to both applicants and participants as required. Reviews, understands, and applies knowledge of Federal rules and program ... - Apr 01
Customer service and computer savvy. Conversationalist with a positiv.
Arlington, VA
... Helpdesk Technician, Ntiva, LLC, December 2017-November 2018 McLean, VA Accept incoming client calls Provide service or route as needed Triage existing service requests using established guidelines Follow processes and procedures for movement of ... - Mar 25
... Helpdesk Technician, Ntiva, LLC, December 2017-November 2018 McLean, VA Accept incoming client calls Provide service or route as needed Triage existing service requests using established guidelines Follow processes and procedures for movement of ... - Mar 25
System Administrator with 35+ Years IT Experience
Reston, VA
... Support Helpdesk DSA’s and Military CSAs as needed. Server health monitoring with Microsoft SCOM (System Center Operations Manager). Patch management using MS SCCM (System Center Configuration Manager). a)Tested patches as to impact on services. b ... - Mar 24
... Support Helpdesk DSA’s and Military CSAs as needed. Server health monitoring with Microsoft SCOM (System Center Operations Manager). Patch management using MS SCCM (System Center Configuration Manager). a)Tested patches as to impact on services. b ... - Mar 24
IT Support Specialist with 10+ Years Experience
Ashburn, VA
... Basic Web Design & Intranet Management Operating Systems: Windows (advanced), basic networking concepts Remote Support & Helpdesk Environments C E R T I F I C A T I O N S & E D U C A T I O N CompTIA A+ CompTIA Network+ Certificate: Adobe Dreamweaver ... - Mar 23
... Basic Web Design & Intranet Management Operating Systems: Windows (advanced), basic networking concepts Remote Support & Helpdesk Environments C E R T I F I C A T I O N S & E D U C A T I O N CompTIA A+ CompTIA Network+ Certificate: Adobe Dreamweaver ... - Mar 23
Certified Scrum & Agile Professional PM
Rockville, MD
... Provided recommendations for training and helpdesk purposes. Provided existing workflows illustrating future roles and personas. Transformation of AI Documented requirements in Backlog matrix. Developed user stories for various scenarios. ... - Mar 19
... Provided recommendations for training and helpdesk purposes. Provided existing workflows illustrating future roles and personas. Transformation of AI Documented requirements in Backlog matrix. Developed user stories for various scenarios. ... - Mar 19
Drone Pilot with 200+ Hours Commercial Flight Experience
Washington, DC
... per Technical Writers direction · Any other activities as directed by Client Helpdesk Consultant RMW Associates, LLC June 2012 to November 2016 • Provide technical support for 100+ users and ensure proper maintenance of workstations, printers, and ... - Mar 04
... per Technical Writers direction · Any other activities as directed by Client Helpdesk Consultant RMW Associates, LLC June 2012 to November 2016 • Provide technical support for 100+ users and ensure proper maintenance of workstations, printers, and ... - Mar 04