Randy White
Commercial Drone pilot
Manassas, VA 20110
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner / Part 107 drone pilot
Whitesky llc-Manassas, VA
November 2024 to Present
WhiteSkyLLC delivers cutting-edge aerial solutions to elevate your projects and special moments. From breathtaking real estate and wedding photography to precise construction monitoring, agricultural imaging, and advanced 3-D mapping, our services bring creativity and accuracy to every flight. Whether showcasing properties, capturing unforgettable memories, or providing detailed insights, we’re here to help you see the world from a new perspective.
Conducted thermal imaging surveys using drones to detect energy inefficiencies in residential and commercial buildings. Prepared comprehensive summaries of detected anomalies for client reference, and tested drones in different weather conditions to evaluate performance and adaptability.
Maintained a detailed database of equipment performance fo continuous improvement.
Infrared cameras were used to identify movement in low-visibility areas.
Participated in workshops and certifications to enhance drone flying skills and industry knowledge.
Utilized advanced drone software for real-time data analysis, providing actionable insights that improved decision-making processes for clients.
Created long-term strategies for scaling drone operations across multiple industries, such as logistics, construction, and public safety.
Evaluated emerging trends to keep the organization at the forefront of technology.
Drone Pilot
Sitemetric-Manassas, VA
December 2023 to Present
Drone operations manager
As a Drone Operator responsible for using drones to capture images for cinematic projects, including short films and advertisements. Experimenting with various drone camera angles to achieve creative visuals.
Audio Visual Technician
All video audio-Sterling, VA
September 2023 to November 2023
Termination of cat5 cat6 cables
Pulling and landing data and audio cables
Programming of video conferencing equipment
wearhouse manager
Garneski A/C & Heating-Sterling, VA
November 2022 to September 2023
Network and HVAC Contractors. Manage daily store and warehouse operations, Maintain inventory accuracy and ensure all company assets are protected from theft or damage. Communicate effectively with the team, customers, service technicians Responsible for promoting sales of HVAC replacement components and aftermarket products to our Customer/Dealer Network and HVAC Contractors.
Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers.
Effectively communicate features and benefits of HVAC products. Stores materials/equipment
Provides excellent customer service to external customers Warehouse manager
Carrier Enterprise-Manassas, VA
November 2020 to September 2022
The Store/Warehouse Associate is responsible for promoting sales of HVAC replacement components and aftermarket products to our Customer/Dealer Network and HVAC Contractors. Manage daily store and warehouse operations,
Maintain inventory accuracy and ensure all company assets are protected from theft or damage. Communicate effectively with their team, customers, vendors and regional leadership. Responsible for promoting sales of HVAC replacement components and aftermarket products to our Customer/Dealer Network and HVAC Contractors.
Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers of the Branch, including walk-in and telephone calls. Effectively communicate features and benefits of HVAC products and actively promote our private label brand
Restocking of shelves and assist in unloading products with the ability to operate a forklift; may require lifting of up to 50 lbs
Stores materials/equipment
Selects customer orders accurately and efficiently using handheld scanner Works closely with internal customers, Store Associates and Sales Managers. Provides excellent customer service to external customers (mechanical contractors; dealers, owners) Requires sit down forklift operation to load and unload product wearhouse worker
Reyes Beer Division-Chantilly, VA
October 2019 to November 2020
Picked cases of beer and made pallets for various stores and loaded trucks for delivery. Freight Team Associate
The Home Depot-Manassas, VA
October 2017 to October 2019
Operating fork lift and off loading freight from trucks and placing products on the floor. Field Technician
Sitesafe-Arlington, VA
April 2017 to September 2017
Site visits and related administrative tasks in support of EME Services Department, including EME compliance audits;
· Any other work as directed by Client.
· Plan daily/weekly sites to be visited
· Manage and gain access to buildings
· Conduct EME compliance surveys live with Technical Writer
· Take RF measurements
· Collect GPS readings
· Collect LTE coax measurements
· Take EME measurements using a Narda Meter
· Install RF signage per Technical Writers direction
· Take photos of building, access points, antennas, etc... per Technical Writers direction
· Any other activities as directed by Client
Helpdesk Consultant
RMW Associates, LLC
June 2012 to November 2016
• Provide technical support for 100+ users and ensure proper maintenance of workstations, printers, and peripherals and assisted users in resolving diverse hardware and software issues.
• Ensured quick resolution of user concerns and escalated more complicated support issues to senior helpdesk representatives and field service engineers.
• Respond to user service requests and expediently resolve trouble tickets to maximize system uptime.
• Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware
• Key Achievements:
Reduced user callback rate by 20% through accurate assessment of root causes of technical issues and consistent implementation of appropriate solutions.
Outperformed peers by maintaining outstanding record of technical support service, resolving 95% of all trouble tickets without escalation to senior support specialists. Technical Specialist
Preferred Systems Solutions
October 2010 to May 2012
Maintained a SECRET clearance level
Online technical support activities for military family global relocations in relation to BRAC
• Helped increase ticket completion and decrease call wait times by 60% over my first year as a level 1 help desk.
Technical Specialist
Department of Commerce, Quadrant Inc
May 2010 to September 2010
Maintained a SECRET clearance level
Participated in asset tracking activities for military family relocations by tracking of household assets for global relocations related to BRAC.
• Reduced resolution times of incidents by 40% in first year performing this role.
• Performed quality control activities for incident and management report generation
• Open and track incidents at the location related to the production system or equipment, and the facility through the Maximo application.
• Developed relationships to effectively communicate status of trouble ticket to client and proactively anticipate management expectations on information needed regarding an incident and timeline for completion.
• Perform QA of incidents tickets and follow-up with System Admin to properly fill out incident tickets.
• Generate Work Orders to issue spare parts to equipment and follow-up for facility supervisor to fix an incident.
• Generate Preventative Maintenance Work Orders to ensure equipment is properly maintained. CDO Technologies, Technician III
U.S. Department of State
June 2008 to April 2010
Maintained a SECRET clearance level
• Integral member of the Crisis Task Force (CTF) and asset manager for 1 year contract on a mission to Haiti and Chile. Set up satellite communications and mobile workstations for emergency situations
• Configuration and maintenance of interoffice and office networks and hardware.
• Responded to questions from post about hardware issues and escalated as needed.
• Asset manager for office equipment and CAMP project hardware and equipment liaison to Haiti
• Worked with SMS software an internal communications network for DOS
• Assessed and resolved technical issues that level 2 helpdesk received from consulates worldwide that dealt with immigrant and non-immigrant visa processing issues. Responded within 24-48 hours with either a data modification or an escalation.
• Provided onsite installation for foreign consulates upgraded hardware and software as needed.
• Ran SQL scripts and modified data on servers at various consulate posts. IT- Computer Operator II
Northwest Federal Credit Union
June 2006 to May 2008
Maintained a SECRET clearance level
• Completed Virtual Machine Systems (VMS) training
• Maintained complex proprietary computer systems for over 300 users among 5 sites.
• Updated live banking systems every 12 hours with proprietary 3-tier security protocols
• Regular troubleshooting of user hardware and software issues
• Provided regular technical support for 5 offsite locations
• Worked effectively with a central team of technicians and programmers daily
• Maintained closed network SQL and Meta frame databases on a regular 12-hour shift rotation
• Generated monthly member statements and yearly tax statements to be sent out • Resolved member on-line banking problems
• Diagnosed and resolved system difficulties for members PC's via audio support
• Acted as security detail for un-cleared building visitors and cleaning crews wearhouse manager
Garneski Air Conditioning & Heating
Education
New Horizons Computer Learning Center-Tysons Corner, VA February 2012
IT/ Network Application studies
Northern Virginia Community College
August 2001 to September 2001
Associate's degree
High school diploma or GED
Skills
• VMWare (5 years)
• Network Support
• TCP (5 years)
• Integration testing
• IT support
• Construction
• Organizational skills (10+ years)
• Videography
• Software Troubleshooting
• Computer literacy (10+ years)
• Merchandising (4 years)
• Windows
• Aviation (1 year)
• Comptia
• Field Service
• Remedy
• Typing (10+ years)
• Drone operation
• WAN
• Computer science (7 years)
• Desktop support (10+ years)
• Federal Aviation Regulations (1 year)
• Maximo
• System administration
• Python
• 4G/LTE
• Help Desk
• Operating Systems
• Data collection (10+ years)
• GIS
• Computer Networking
• DNS (5 years)
• TCP/IP (5 years)
• Time management (10+ years)
• Microsoft Exchange
• Analysis skills (7 years)
• Microsoft Windows
• GPS
• Troubleshooting
• Remote access software
• Microsoft Windows Server (5 years)
• Communication skills
• VPN
• IT
• LAN
• Active Directory
Certifications and Licenses
Python
Present
Remote Pilot Certificate
November 2024 to November 2026
Part 107 FAA Remote drone pilot license
CompTIA Network+
August 2015
CompTIA A+
August 2015
CompTIA A+
March 2012 to March 2015
CompTIA Network+
March 2012 to March 2015
Pilot License
Driver's License