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Waltham, MA
... ● Analyzed customer behavior data to inform promotion strategies across offline channels, including store ads and QR code ordering, boosting its share to 60.6%. ● Enhanced service quality by analyzing user feedback through multiple channels, ...
- Apr 15
Chelsea, MA, 02150
... Utilizes analytics to enhance customer experience by delivering actionable insights to stakeholders through descriptive, predictive, and prescriptive analytics. Developed and implemented robust data quality control processes to ensure data integrity ...
- Apr 15
Revere, MA
... Schedule Customer Deliveries/Pick-up Scan all transferring packages into the Package Tracking System Environmental Technology/Safety Inspector Aerotek-Boston, MA June 2011 to January 2012 Conduct regular inspections. Analyzing data from ...
- Apr 15
Tyngsboro, MA
... Direct support to Program Management for all customer inquiries and ad hoc reports. Preparation of internal SAIC management reports, basis of estimates, and weekly staffing dashboard. Primary point of contact and liaison for program staff, suppliers ...
- Apr 15
Boston, MA
... coverage and benefits Provided appropriate documentation to ensure problem resolution and minimize repeat provider and customer calls Resolved issues and problems related to Member Services and Provider Accounts EDUCATION Northeastern University ...
- Apr 15
Acton, MA
... • Work cross-functionally with product, engineering, and support teams to continuously improve the customer experience and enhance platform capabilities. • Assist in pre-sales activities, including creating and presenting demos, technical ...
- Apr 14
Boston, MA
... Applied regression modeling techniques with R to analyze customer behavior, contributing to a 10% increase in customer retention through data-driven engagement strategies. Refined sales predictions by implementing statistical modeling in Python, ...
- Apr 14
Manchester, NH
... SKILLS POS Systems Cash Register Operation Customer assistance Credit card processing Refunds and exchanges Payment collection Question Responses Time Management Skills Friendly demeanor Cleaning Procedures Guest inquiries Good telephone etiquette ...
- Apr 14
Tewksbury, MA
... for customers and salespeople Supply chain management Created freight quotes Researched data on Excel spreadsheets of customer and agent accounts Maintained Part Number master list and updated it on Shared Drive Operations Administrator (contract ...
- Apr 14
Bedford, NH
Gail Campbell *******@*****.*** 603-***-**** Bedford, NH Summary Experienced professional with 23 years in customer service and data entry. Proven skills in time management and proficiency in Microsoft Word, Excel, and Outlook. Background includes ...
- Apr 14