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Germantown, MD
... Key Projects: ● Introduced event-tracking infrastructure to analyze customer interactions with the UI. ● Accelerated customer onboarding by developing historical data load service for legacy time and expense records. ● Improved reporting and data ...
- Apr 19
Ashburn, VA
... Designed solutions to build AI/ML bots (Custom LLMs) to automate customer support, self-service reporting (SQL bot), product review analysis, HR doc. analysis (NLP) Established standards and frameworks to maintain data quality, security, data ...
- Apr 19
Reston, VA
... of roles ●Exemplary organizational and time management skills in order to manage workload and productivity ●Excellent customer service and interpersonal skills ●Excellent written and verbal skills ●Proficient in Microsoft Word, Outlook, PowerPoint, ...
- Apr 19
Washington, DC
... Seeking role as Virtual Hotel Reservations Agent with 11 years of experience in customer service and travel inquiries. ... of their service needs and maintained high satisfaction levels. EDUCATION Orangeburg Calhoun Technical College Associate of ...
- Apr 19
North Bethesda, MD, 20852
... Customer Service Associate Giant Food Co. Oct 2021 - July 2022 Chambersburg, PA ●Resolved product or service problems by clarifying customer's complaint and determining cause of the problem. ●Assisted customers with product selection, inquiries and ...
- Apr 19
Washington, DC
... time work experience and proficiency in retailing and customer service Work Experience Cashier/Customer Service Charlotte ... Below-Washington, DC February 2017 to April 2018 Education Associate's degree in Journalism and Media Strayer University ...
- Apr 19
Springfield, VA
... – Associate Herndon, VA 11/2020 – Present AI Model Development (Python, Image Recognition) 03/2025 – 04/2025 Developed image recognition models using Python and integrated them into edge computing environments. Designed training pipelines and ...
- Apr 19
Rockville, MD, 20850
... of patient inquiries that ensured prompt resolution with an over 80% increase in patients returning • Carried out state-of-art-service that provided the highest care to the First Responders of Baltimore, which included the Baltimore City Police ...
- Apr 19
Fairfax, VA, 22030
... •Managed business intelligence by tracking financial and operational metrics, refining internal controls, and supporting front-line personnel to enhance customer service delivery. The Fountains at Washington House Alexandria, VA Administrator - ...
- Apr 18
Rockville, MD
... ●Providing technical support, troubleshooting and resolving customer Data Integrity and Compliance issues. ●Validation of ... 2007 Rockville, MD ASM Educational Center Cisco Certified Network Associate (CCNA) Dec. 2005 Rockville, MD ASM Educational ...
- Apr 18