Office Manager Inventory Management

MAUREEN FALDEN

443-***-****

*************@*****.***

PROFESSIONAL SUMMARY

I am a dynamic and result-oriented professional with almost two decades of experience in supervision, office management, and administration with proven ability to work alongside chiropractors during treatments and therapies. I am knowledgeable about billing, inventory, and insurance authorization and also have strong interpersonal and communication skills.

PROFESSIONAL EXPERIENCE

Dr. Eric A. Fisher, P.A. - (Retired)

Office Manager/Licensed Chiropractic Assistant October 2005 – April 2024

• Authored policies that were used to create a seamless workplace; the policies were used to coach and train employees regarding work environment productivity and patient services

• Orchestrated with numerous insurance companies and lawyers to negotiate settlements and obtain payments

• Compared prices with various office supply vendors to obtain the most cost-efficient prices

• Directed a high volume of patient inquiries that ensured prompt resolution with an over 80% increase in patients returning

• Carried out state-of-art-service that provided the highest care to the First Responders of Baltimore, which included the Baltimore City Police Department and the Baltimore City Fire Department

• Hired, trained, and on-boarded all new employees

• Identified office issues and implemented plans to resolve problems

• Managed all office functions including payroll, inventory management, billing, doctor’s calendar, and patients’ accounts

• Showcased a great attitude when interacting with over 250 patients monthly TECHNICAL SKILLS

• Office Administration • Inventory Management • Verbal /Written Communication Skills

• General Accounting • Contract Negotiation • Medical Billing

• Strategic Thinking • Patient Care • HIPAA Compliance

• Logistic

• Payroll

• Client Relationship

Management

• Executive Management Support

VOLUNTEER

The Church of the Redeemed of the Lord February 2024 – Present International, Matthew 25 Outreach, and Greeters Ministries

• Authored policy and procedures manual and yearly proposals

• Coordinated church outings and events

• Assisted with church giveaways and fundraisers

• Prepared meals at the Veterans Homeless Shelter

EDUCATION

Edmondson Westside High School, Baltimore, Maryland Maryland Chiropractic Board of Examiners – Expires March 2025 CPR Certified – Expires March 2025

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