Rocky Mount, NC
... Customer Service Representative, Alorica Alorica - Rocky Mount, NC January 2016 to April 2019 • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns. • Maintains and updates their customer ...
- Jun 17
Hollywood, FL
... Customer Case Specialist Nordstrom Work@Home - Seattle, WA February 2020 to April 2021 Assist customer while accurately entering customer information, notes, messages and orders via phone, live chat and/or emails into our order management system. ...
- Jun 17
Collegeville, PA
... Engaging in live chat/email. ● Coordinating and presenting information sessions with program directors. ● Manages active leads and opportunities in the database systems such as Salesforce, five9, Pardot, Slack, Outlook, Microsoft systems and Zoom. ...
- Jun 17
Los Angeles, CA
... Clearly communication with clients through a series of actions via phone, email or chat, until the issue was resolved. Assumed ownership of customer issues and see problems through to resolution, within agreed time limits. Provided prompt and ...
- Jun 17
Cooper City, FL
... Maintained up-to-date customer records in CRM while interacting with customers across email, phone, and chat. Maintained a knowledge of the evolving product offerings and improving customer retention calls by demonstrating a customer-first mindset, ...
- Jun 16
Hicksville, NY, 11802
... Melville, NY Service Center Representative (Tier 3) Researched and resolved payroll queries and complex issues via email, chat and telephone Walked Recruiters and Branch Managers through the Adjustment Process Managed the daily pay card requests ...
- Jun 16
Portland, OR
... Utilized Zendesk ticketing system and knowledge base to provide exceptional and timely problem resolutions via inbound/outbound calls, emails, or chat messaging, effectively bringing in over $2M in revenue for the company during the holiday season. ...
- Jun 16
Phoenix, AZ
... In this role, I provided customer support via phone and/or chat. Customer interactions focus on software navigation and localization of previous tax returns and amendments. PROFESSIONAL EXPERIENCE Vanguard Participant Services Administrator 01/2021 ...
- Jun 16
Rolla, MO
... • Collaborated with PMs and SDMs to develop ETL solutions and implement downloadable reports that assess the utilization of the Wisdom service across multiple communication channels like voice and chat, offering valuable insights for strategic ...
- Jun 16
San Diego, CA
... Projects Full Stack Software Engineer PAGER Github Repo Jan 2023 A full-stack social networking mobile app similar to that of popular dating app, Tinder, with group, swipe and chat features. ● Designed the structure of group elements for members of ...
- Jun 16