Johannesburg, Gauteng, South Africa
... NAME OF COMPANY: VODACOM DURATION: May 2015 – may 2016 POSITION: CALL CENTRE AGENT (LEANERSHIP) DUTIES: ANSWERING CALLS, LIASON WITH CUSTOMERS, Attending to client’s queries, DEBT COLLECTION REFERENCES: ROBIN LIESAGANG POSITION: SUPERVISOR (VODACOM) ...
- Apr 18
Cape Town, Western Cape, South Africa
... • Year: 2015 - till present (Aramex) • Position: Contact Centre Leader • Duties: analyzing call statistics, listening to live calls, overtime report, employee shift roster, training new staff and assist with refresher causes, addressing staff ...
- Apr 17
Johannesburg, Gauteng, South Africa
... Call Centre/Customer Service Consultant MULTICHOICE SOUTH AFRICA (CONTRACTED BY AFRIZAN PERSONAL) Duration: Aug. 2016 - Feb 2017 Description: Managed calls, assisted with technical queries, improved product knowledge, ensured service excellence. ...
- Apr 12
Johannesburg, Gauteng, South Africa
... & Liabilities Claims Specialist • Hollard insurance 01 August 2007–13 June 2015 Recoveries & Liabilities Claims Specialist • Santam Insurance 01 November 2005–31 June 2007 Call Centre Consultant (Tele sales Insurance) •Direct Channel Marketing. ...
- Apr 12
Johannesburg, Gauteng, South Africa
... inbound call centre environment. • Coordinate retail sales functions with the other retail staff. Dealing with customers Face to Face. • Assist retail sales manager in organizing and displaying merchandise on Fully security aware and of relevant the ...
- Apr 11
Pretoria, Gauteng, South Africa
... Monitoring daily electronic attendance register, daily performance statistics, managed healthcare call centre performance, attending to all queries from stakeholders and resolving queries within 24 hours, making sure all working equipment is in good ...
- Apr 11
Kokstad, KwaZulu-Natal, South Africa
... • Financial Accounting, Business Law, Economics, Quantitative Techniques and Information Systems Intec College, Cape Town • Call Centre Management from 2003 to 2004 • Operations Management, Service Management, People Management, Statistics Business ...
- Apr 11
Pretoria, Gauteng, South Africa
... Problem Solving Time Bound English Afrikaans Setswana Isizulu Drivers Code C1 L A N G U A G E S E X P E R I E N C E Call Centre Services Karabo Youth Academy, 2019 Film and TV Production Bakgatla Media Centre, 2018 National Senior Certificate ...
- Apr 10
Johannesburg, Gauteng, South Africa
... Customer care call centre inbound. Current Employment Back office agent Name of company: Cell C Branch : Johannesburg References Shoprite: Miss Kgomosto Baseretsi 011******* Johannesburg school for autism: Nabeelah Khan 078-***-***** Merchants: ...
- Apr 09
Bo Oakdale, Western Cape, 7530, South Africa
... 2021-2022 Merchants Salt River Call Centre Agent Performed various tasks such as following various communication scripts when speaking to a caller, customer engagement, identifying customer needs, answering questions and solving queries, up-selling ...
- Apr 08