FORGET FAITH TAPURETA

CONTACT

KEMPTON PARK

(Willing to relocate)

084-***-****

ad4xjq@r.postjobfree.com

PERSONAL INFORMATION

Date of Birth: 25 December 1982

Nationality: Zimbabwean

Marital Status: MARRIED

Transport to from: Yes

Languages: Shona, English, IsiZulu

Notice period: Immediately

Health: Good

Gender: Female

Drivers License: None

Work Permit Number: MID

151817/2018/ ZEP

SKILLS

Computer Literacy:

Microsoft Word

Excel & Power Point

Internet Explorer

Outlook

E-mails & Internet

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PROFILE

A pleasant, professional and proficient Customer services, Receptionist, Administrator, Filling clerk, Data capture and Accounts Clerk who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and will go out of her way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and is someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastically, mind open, innovative with high impact communication person who is having lot of dreams ahead and build a name for myself, being an example to people around me is what I desire and wake up for. I-am a people’s person who strives for the best. Right now I am looking to work for a company that offers excellent opportunities for personal and professional development. WORK EXPERIENCE

EXPORT KING OF TILES Accounts Clerk

APRIL 2018 - 2021 OCTOBER

Making sure that information is quick and easy to locate,Preparing documents.

Ensuring accurate and professional service is provided to customer and ensure customer is happy with the services provided.

Provide accounting and clerical support to the accounting department

Type accurately, prepare and maintain accounting documents and records

Prepare bank deposits, general ledger postings and statements

Reconcile accounts in a timely manner

Daily enter key data of financial transactions in database

Provide assistance and support to company personnel

Research, track and restore accounting or documentation problems and discrepancies

Inform management and compile reports/summaries on activity areas

Function in accordance with established standards, procedures and applicable laws

Constantly update job knowledge

1 P a g e

1001 BEADS AND THINGS

Retail Sales Lady

Professional Skills:

MARCH 2014 - DECEMBER 2016

Well organised, and be able to prioritise

work in an efficient manner. • Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

Providing high quality Customer

Service. • Count amounts money are correct in cash and drawers that there at the is beginning adequate change. of shifts to ensure that

Good level of numeracy.

• Greet customers entering establishments and Maintain clean and orderly

Good at juggling tasks and prioritising. checkout areas.

Impeccable telephone manners.

• Establish or identify prices of goods, services or admission, and tabulate bills

Resolving and managing queries to using calculators, cash registers, or optical price scanners. closure.

• Issue trading stamps, and redeem food stamps and coupons.

Calm and composed under pressure and • Resolve customer complaints. able to work to tight deadlines. • Answer customers' questions, and provide information on procedures or

Ability to work within a busy and policies.

demanding team environment. • Cash checks for customers and Weigh items sold by weight in order to

Able to work with minimum amount of determine prices. supervision and on own initiative. • Sell tickets and other items to customers, Keep periodic balance sheets of

Ability to communicate effectively with amounts and numbers of transactions. a wide range of customers. • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for

Proven aptitude for dealing with shipment and Sort, count, and wrap currency and coins, Process customer complaints. merchandise returns and exchanges.

Experience of working in a busy, • Assist and guide customers in locating products they wish to buy.

• Assist retail staff in selling multiple products to customers. inbound call centre environment.

• Coordinate retail sales functions with the other retail staff.

Dealing with customers Face to Face.

• Assist retail sales manager in organizing and displaying merchandise on

Fully security aware and of relevant the importance legislation. of data shelves and racks.

• Maintain and manage the retail stores premises clean and neat.

Prospecting for sales leads.

• Neatly stock shelves, racks and counters with the merchandise.

Able to identify and act upon potential

• Assist and support retail sales manager in maintaining in inventories. sales opportunities

• Follow best practices and standards in serving customers in a retail setting.

Treating each employee as an

individual and showing concern for

their welfare, aims and career KUHLE SCRAP METAL

development. Office Assistant

Always discreet in the handling of

FEBRUARY 2011 - FEBRUARY 2012

sensitive and confidential customer,

• Answer phone inquiries, direct calls, and provide basic company staff or business data and information. information

Open to constructive feedback &

always employees listening have to carefully say about to what the • Perform documents; clerical photocopy, duties, take fax, etc. memos, as needed maintain files, and organize company. • Assist employee in planning team building company activities events, or meetings, special projects luncheons, and

• Help prepare reports, presentations, and data

• Manage and maintain files, records, and correspondence for meetings

• Type documents, drafts, and reports

• Arrange schedules for meeting space and conference rooms

• Assist with travel and expense reports

• Update staff calendars and organize schedules

• Prepare information and research for executive needs 2 P a g e

ADMINISTRATION & RECEPTION

SKILLS

• Ensuring that the General Manager’s

telephone is manned at all times.

• Ensuring that all junior staff are on duty

during business hours.

• Ensuring that junior staff are well

presented and groomed, and ensure that

they deal with stakeholders in a

professional manner.

• Ensure accuracy, efficiency and

confidentiality in order to safeguard

assets and eliminate risk an Attending

all meetings and take minutes.

• keep proper record thereof and

ensure timeously distribution and

preparing information, presentations

etc. for meetings.

REFERENCES

LAEEQAH

HR manager at Export King of Tile

Mobile No: 087-***-****

ANNELIZE

Works at 1001 beads And Things

Mobile No: 082-***-****

LISCIOUS

Works at Kuhle Scrap Metal

Mobile No: 074-***-****

• Oversee mail deliveries, packages, and couriers

• Purchase, track, and invoice office supplies for each department

• Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms

• Arrange itineraries and executive correspondence EDUCATION

EPWORTH HIGH SCHOOL

MATRIC SENIOR CERTIFICATE

GRADE 12

Year Obtained :1999

TERTIARY LEVEL EDUCATION

SPECISS COLLEGE

COURSE DONE

Garment Course

Duration :January - December 2005

Quest Computer Skills Centre

Course

Office Admin Diploma

Subjects:

Introduction To PC'S, MS Word (Modules 1 & 2), MS Excel (Modules 1 & 2), MS PowerPoint (Modules 1 & 2), Windows Navigation, Windows & File Management, E-Mail & Internet, Typing, Office Admin Skills, Customer Service, Business Documentation, Business English

Duration : May - October 2016

3 P a g e

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