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Resumes 11 - 20 of 4146 |
Rochelle Park, NJ
... Managed 8-10 constant inbound calls daily according to call center needs and teammate on queue availability. Discerningly strived to report approximately 500 Adverse Events, and Technical Complaints from consumers, patients, and healthcare ...
- Apr 29
Queens, NY
... IVR/CallCenter/Contact Center.Ccas/Ucaas ●Managing Countywide telephone system conversion from Analog to Voice over I/P and distribution of phone and Ucaas platform implementation ●Managed the implantation of CCaaS for all call centers for Suffolk ...
- Apr 29
Passaic, NJ
... programming and escalation of technical issues related to cellular service (roaming, switch coverage problems) in a call center environment ● Identified and escalated client problems using diagnostic testing software and equipment ● Maintained a ...
- Apr 26
Clifton, NJ
... Generated and maintained reports for scheduling and staff based on call volume forecast. -Directly organized and supervised day-to-day operations and activities of my contact center team to achieve key performance goals via call monitoring and case ...
- Apr 25
Plainfield, NJ
... & orientation — Proficient January 2023 Responding to customer situations with sensitivity Full results: Proficient Call center customer service — Completed January 2023 Demonstrating customer service skills in a call center setting Full results ...
- Apr 25
Clifton, NJ
... Generated and maintained reports for scheduling and staff based on call volume forecast. Directly organized and supervised day-to-day operations and activities of my contact center team to achieve key performance goals via call monitoring and case ...
- Apr 25
Newark, NJ
... RESEARCH BLOG: 3 ● www.nerdpartywritings.com ART GALLERY INTERNSHIP: •Y Gallery, New York City NY, 2017 (SATURDAYS and Events only) OFFICE, ADMINISTRATIVE/PERSONAL ASSISTANCE, CALL CENTER, PERSON-TO-PERSON, SUPERVISORY, SPEARHEAD, etc.: ● Business ...
- Apr 24
Carteret, NJ
... Education GED Carteret High School - Carteret, NJ September 2016 to June 2019 Skills • Customer service • Reception (8 years) • Office experience • Retail sales • Teaching • Data entry • Sales • Front desk • Cash handling • Call center • Preschool ...
- Apr 24
Queens, NY
... Managed Daily Call, Mid-Day Call, End Of day Call meetings to track the progress of testing activities by On-Shore and Off ... • Worked with Control Center UI to drive robots for picking up and dropping off warehouse deliveries using inbound and ...
- Apr 24
Passaic, NJ
... Communications HSI Call Centers (Classic ASP Framework/Content, ASP.net Forms/Data Access, and SQL Server Backend). ... Used Quality Center for defect tracking and resolution. Provided monthly support for production environment by monitoring ...
- Apr 23