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Dallas, GA
... • Develop methods to increase productivity for CSR agents • Other managerial functions such as time scheduling, team management, authoritative action, manager escalation etc. Wipro Inc -Help Desk Agent L2 Atlanta GA · March 2012 - January 2013 • ...
- 2021 Apr 07
Atlanta, GA
... Helped the company solidify deals with Citibank and other customers totaling over 50 million CSR Manager 1996-1998 Started and managed a department of Customer Service Reps to take inbound calls, provide light technical assistance. Created roles, ...
- 2021 Mar 30
Atlanta, GA
... CSR - Customer Service Representative Alorica - Kennesaw, GA August 2016 to November 2016 Took inbound phone calls from experian members and promoted features Collector Georgia Management Credit Solutions - Tucker, GA February 2015 to December 2015 ...
- 2021 Mar 26
Atlanta, GA
... (2005 - 2008) Senior Customer Service Representative (Interim Lead) In addition to the performance goals of the CSR, ensured the proper coverage of escalated issues, managed special projects and/or initiatives, provided mentoring and guidance to new ...
- 2021 Mar 02
Atlanta, GA
... • Provided outputs for the Clinical Study Report (CSR). • Analyzed Adverse Event (AE) data using PROC FREQ. • Created complex and reusable Macros and extensively used existing Macros and developed SAS Programs for Data Cleaning, Validation, Analysis ...
- 2021 Feb 18
Roswell, GA
... Accolades: ·Actively participated in various CSR activities like Drive for NGO. ·Have been recognized and appreciated for work. ·Have been awarded with On The Spot Award in TCS. ·Have been awarded Level 1 Living legend award. Declaration: I hereby ...
- 2020 Dec 18
Marietta, GA
... Service Customer Care MICROSOFT OFFICE Marketing Analytical skills Sales Social Networking (Less than 1 year) Customer Support CSR Business Development Cold Calling Community Development Time Management Computer Skills Telemarketing driver license ...
- 2020 Nov 27
Atlanta, GA
... 30030 Treasury & Accounting Revenue Collection/Finance - 404-***-**** CSR/Accounting Tech Sr. 11/1998-05/2010 Researching\Solving inquires of water bills, performing administrative \clerical office duties, perform operational duties opening and ...
- 2020 Sep 17
Roswell, GA
... Corporate Sustainability Report (CSR): Developed and authored first ever corporate sustainability report in response to market expectation and customer demand. The one-year project involved off-campus workshops attended by global sustainability ...
- 2020 Aug 03
Atlanta, GA, 30339
... ● Certified Scrum Product Owner (Scrum Alliance) - 2020 Recognition/Rewards/Opportunities ● Recognition for Deliverables/CSR - Accenture Excellence Award and bonus in Q3 for contribution in client deliverables – 2017 - Star of the Month Award for ...
- 2020 Jul 23