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Atlanta, GA
... for Business DameWare VMWare/vSphere HARDWARE Dell/HP Workstations/Laptops/Servers Android/iOS/Blackberry Mobile Devices Avaya and Cisco VoIP Phone Systems IT SECURITY Checkpoint Security Malware Removal BitLocker/TPM Wipro/AT&T Atlanta, GA Sr. ...
- 2021 Sep 25
Atlanta, GA
... Definity G2, Manger IV, Definity G3V4, V5,V7, Avaya CMS, Avaya PBX Systems, Audix messaging, Intuity Messaging, Lucent Fiber Optic Installation & repair, Lucent Wire Management, Corning Cabling Systems: Fiber installation, Splicing, and testing. ...
- 2021 Sep 21
Mableton, GA
... Highlight VMware/Desk, ADE Gateway, Citrix, CCMS, D2C, Quick Connect, Siebel Software, Five 9 Telegence, Clarify, Avaya-Softphone, Microsoft Word 03,07,10, Microsoft Excel 2003 Certificate, Microsoft Publisher 2003 Certificate, Typing 38 wpm, Sales ...
- 2021 Aug 24
Atlanta, GA
... Technical Knowledge: Platforms: Windows Vista/7/8/10/Server, IOS, Android, Zendesk, SalesForce, Citrix, Remedy, Avaya, Cisco, ServiceNow, Linux, Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Outlook, ...
- 2021 Jun 22
Atlanta, GA
... reset passwords Provided Office 365 support for employees Mapped local and network printers to end user computers from a remote location Basic Active Directory password resets and group additions Avaya VOIP Voicemail configurations and password ...
- 2021 Apr 19
Marietta, GA
... Voice/Data Network Consultant, Optum 06/2015 to 02/2019 •Design & Architecture - Design and implement reliable, highly available Avaya Aura UC 6.x architecture. • Contact Center consolidation of TDM to MPLS SIP (Verizon & AT&T) of 800 & DID numbers ...
- 2021 Mar 05
Atlanta, GA
... Knowledge of Call Center Technology including PBX, Call Management Software, (BSR/Avaya Advocate), IVR and CTI (Computer Telephony Integration). Understands the importance of Quality Service and how it is measured. Handles all customer inquiries ...
- 2021 Feb 11
Union City, GA, 30291
... PROVIDED CUSTOMER SUPPORT FOR PHONES (CISCO, AVAYA, NORTEL, ADTRAN) TO INCLUDE PROGRAMMING, TRANSLATION SETTING UP VOICEMAIL, NAME CHANGES AND PASSWORD RESETS AND ROUTERS AND SWITCHES(NORTEL DMS, CISCO) CONFIGURATION AND MAINTENANCE ORDERED NEW ...
- 2020 Nov 26
Atlanta, GA
... securities filing time from 10 days to 48 hours Slashed handoffs from 15 to one PM for the GSS/IVR Replacement Project – Project managed $800K call center software modernization used by the Global Sales Service Center from Avaya to InContact. ...
- 2020 Nov 20
Dallas, GA
... Participate in training designed by Avaya as well as with service providers and proactively seek out other methods of self-improvement • Demonstrate ability to meet and exceed determined sales and activity quotas. Master complex solutions and ...
- 2020 Sep 30