Germaine Cody

*** ****** ***** *****

Dallas, GA 30157

678-***-**** 770-***-****~ Mobile ~ Email:adgjk9@r.postjobfree.com

Qualifications for Customer Service Representative

Summary of Qualifications More than 15 years as a self-motivated business professional in B2B Sales, Marketing, Office Administration, Lead Generation and Customer service.

Areas of Expertise

Account Management Recruiting Closing Strategic Job Hunting

Interviewing Customer Service Sales Training

Appointment Generation R&D Office Administration Property & Casualty

Employment Highlights

• Generate suspect leads by prospecting, properly qualifying new leads and demand generation. Use multiple sources such as Jigsaw, Hoovers, and Social Media sites to complete discovery on companies and key decision makers

• Complete follow up activities through needs analysis to determine BANT to qualify prospects. Confirm timeline with key decision makers of service providers in the telecommunications industry

• Build relationships by initiating communication and qualify opportunities for sales with a targeted list of organizations

• Work with outside Channel Managers to hand off qualified lead prospects. Responsible for follow up and growing my sales pipeline

• Manage and log all communication into CRM with Salesforce. Participate in training designed by Avaya as well as with service providers and proactively seek out other methods of self-improvement

• Demonstrate ability to meet and exceed determined sales and activity quotas. Master complex solutions and product knowledge by one of the most successful industry leaders in the telephony market

• Business to business calls, and send correspondence via email to senior executives to secures sales appointments for three different campaigns

• Network daily with executive assistants to show the value of a business case to speak with executives

Employment History

Marketsource Inside Sales/Lead Generation 2013-2018

Greenfield B2B Business Development 2009-12

Allen And Associates/Workstream Career Marketing Manager 1998-05

Academic Credentials Hondros College Independence, OH