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York, PA
... problems Thoroughly document all work performed when responding to service requests Troubleshoot and repair issues with Avaya VOIP phones Train new employee in the performance of duties Perform asset management duties such as tagging, scanning, ...
- 2023 Aug 31
Lancaster, PA
... • Pulls misdirected claims for daily CMRD reports to ensure claims are processed and paid • Processes Avaya Daily Phone Stats for previous day and sends Excel spreadsheet to management • Prepares priced Teamsters claims to send via UPS to Teamsters ...
- 2018 Mar 25
Palmyra, PA, 17078
... NextGen • Trained technical support staff in networking tools to improve their knowledge base • Supports end users through Avaya call management and TrackIt ticketing systems Technisource, Inc January 2009 – July 2010 (Contract Ended) Department of ...
- 2010 Sep 30