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Avaya resumes in Claymont, DE

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Service Delivery Project Management

Norristown, PA
Ramesh Kumar Norristown, Pennsylvania, U.S.A ad20ov@r.postjobfree.com 917-***-**** Result-oriented and Seasoned Associate Consultant with over 19 years of expertise in service delivery and successful implementation of Avaya Red Contact Centers, AWS ... - Jan 22

Telecommunications Engineer Contact Center

Phoenixville, PA
... Home Depot Project – converted all US & Canada stores from Avaya to Cisco Phones. Installed needed routers and switches. Worked in the Cisco NOC as a support to the install teams, and solved post-install issues. Safeway Project – replaced Wifi in ... - Jan 12

Contact Center Systems Manager

Philadelphia, PA
... PERRY TECHNICAL SKILLS Hardware: Avaya S8X00 servers; Cisco UCCE platforms; Avaya G-650&450 gateways; Cisco IOS g-ways; Cisco Media Convergence Servers; 29xx and 36xx network switches and routers; Avaya IP 96xx & 46xx IP phones; Cisco 7841 SIP and ... - 2023 Dec 27

Data Entry Call Center

Philadelphia, PA
... Tracked and reported avaya metrics to team managers and department heads. Provided real-time feedback to help-desk analysts. Shared and reviewed performance metrics with teammates driving continuous improvement. Coordinated team meetings and ... - 2023 Nov 18

Service Desk It Manager

Malvern, PA, 19355
... repair of laptops and desktop PC's, Dell shop ● Smartphones: iPhone, Android and Blackberry ● Tablets ● Office phones, Nortel/Avaya ● Sharepoint administration, create and maintain sites ● Documentation ● Work with vendors: Canon, Dell ● Windows 7 ... - 2023 Oct 23

Customer Service Account Services

Philadelphia, PA
... Proficient knowledge of personal computers, Microsoft Office Software, COMPASS, Old System, Pathways, AQT, Lotus Notes, AVAYA, printers/fax/copier/telephones Certified in Safe Agile 4 Advanced Knowledge of Servicemember Civil Relief Act (SCRA) ... - 2023 Oct 22

Site Reliability Engineering

Wilmington, DE, 19801
... Integrated and supported Avaya Merlin Magic PBX phone infrastructure to reduce Telco costs. Network Engineer Blank Rome LLP October 1999 - January 2003 Deployed and maintained multiple technologies including databases, network devices, server ... - 2023 Aug 24

Software Engineer Windows Server

Philadelphia, PA
... Knowledge of Cisco vEdge for ZTP provides SD-WAN, Avaya, Extreme, HP and IBM networking equipment. With any distribution of the Linux Family there are over 750+ different flavors and climbing your LVM’s {Bios Boot = sda1,Boot=sda2, /home=home= sda3 ... - 2023 Jun 27

Collections Representative Data Entry

Philadelphia, PA
... SUMMARY OF QUALIFICATIONS Customer Service Data Entry Third-party billing (Medical as well) Project Management Strong written and verbal communication skills Microsoft Office Suite and Social Media Platforms RMT Systems, Avaya Prone System, SRS, ... - 2023 Jun 06

Call Center Software Developer

Philadelphia, PA
... Professional Experience: Ally Financial - (Formerly GMAC) – Detroit, MI 07/2022 – Present IVR / Call Flow Developer / Engineer Facilitated migration from Avaya to Genesys Cloud; designed, developed and deployed IVR/Outbound/Inbound Call Flow ... - 2023 May 26
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