| Resume alert | Resumes 11 - 20 of 63 |
Desktop Support Engineer
Pompano Beach, FL
... Network Operations Center Specialist July 2010 – August 2018 Convergys ●Tier 1 monitoring and troubleshooting support for LAN/WAN, Cisco/ Avaya circuits and TCPIP configurations. ●Provided remote testing and technical support services for ... - 2021 Jan 09
... Network Operations Center Specialist July 2010 – August 2018 Convergys ●Tier 1 monitoring and troubleshooting support for LAN/WAN, Cisco/ Avaya circuits and TCPIP configurations. ●Provided remote testing and technical support services for ... - 2021 Jan 09
Technician Technical Support
Pompano Beach, FL, 33073
... - Supported 1200 Users Voice & Data, Avaya Site Administration software, such as Avaya G3R PBX, S87xx (58720, 58500, 58300), Avaya G350, G650, and G700 gateways, Avaya Modular Messaging with MSS Voicemail System, administering call center routing ... - 2020 Sep 01
... - Supported 1200 Users Voice & Data, Avaya Site Administration software, such as Avaya G3R PBX, S87xx (58720, 58500, 58300), Avaya G350, G650, and G700 gateways, Avaya Modular Messaging with MSS Voicemail System, administering call center routing ... - 2020 Sep 01
Sales Customer Service
Boca Raton, FL
... Deployed Avaya/Witness. Oversaw budgeting, forecasting and staffing for 4 groups located in 2 sites. Sustained company driven strategy of 90/30 SLA and email response within 12 hours. Spearhead the launch of automated reporting and established a ... - 2020 Jul 11
... Deployed Avaya/Witness. Oversaw budgeting, forecasting and staffing for 4 groups located in 2 sites. Sustained company driven strategy of 90/30 SLA and email response within 12 hours. Spearhead the launch of automated reporting and established a ... - 2020 Jul 11
Customer Service Manager
Boca Raton, FL
... Initiated advanced DCR reserve agent process with Avaya Breeze Add-on Best Services Routing (BSR) and enhanced look-ahead interflow (LAI), Call Management functionality. Pioneered deep learning DCR with natural language CX portal automating ... - 2020 Jul 06
... Initiated advanced DCR reserve agent process with Avaya Breeze Add-on Best Services Routing (BSR) and enhanced look-ahead interflow (LAI), Call Management functionality. Pioneered deep learning DCR with natural language CX portal automating ... - 2020 Jul 06
Purchasing/Procurement/Buyer
Boynton Beach, FL
... conducted interviews with suppliers to skillfully negotiate better cost conducive to company needs Military Service Veteran, United States Air Force Education & Credentials Certification, Avaya Communication Manager (#AV-A00836H00), Avaya University ... - 2020 Jun 22
... conducted interviews with suppliers to skillfully negotiate better cost conducive to company needs Military Service Veteran, United States Air Force Education & Credentials Certification, Avaya Communication Manager (#AV-A00836H00), Avaya University ... - 2020 Jun 22
Microsoft IT Support Engineer
Coconut Creek, FL
... Blade Chassis EMC NAS Family of Storage Promise JBOD Dell NAS Family of Storage macOS X Family Polycom Conference and Phones Avaya Phone System and Services Super Micro Storage Array Promise Storage Array Middleware Deployment Support QlikView EDI ... - 2018 Oct 05
... Blade Chassis EMC NAS Family of Storage Promise JBOD Dell NAS Family of Storage macOS X Family Polycom Conference and Phones Avaya Phone System and Services Super Micro Storage Array Promise Storage Array Middleware Deployment Support QlikView EDI ... - 2018 Oct 05
Active Directory Customer Service
Pompano Beach, FL
... Windows Operating Systems (Win7, Win10, IOS and Android Avaya and Cisco), desktop & laptop hardware, mobile devices hardware, Printers and Operating system support. Worked on an Ubuntu based Nagios and PRTG monitoring systems for real time and ... - 2018 Apr 11
... Windows Operating Systems (Win7, Win10, IOS and Android Avaya and Cisco), desktop & laptop hardware, mobile devices hardware, Printers and Operating system support. Worked on an Ubuntu based Nagios and PRTG monitoring systems for real time and ... - 2018 Apr 11
Desktop Support Specialist
Boynton Beach, FL
... I also have basic knowledge with Avaya IP-manager. PROFESSIONAL EXPERIENCE ExamSoft Worldwide, Delray Beach, FloridaOct. 2017- Mar 2018 Software Support Specialist ●Responded to customer issues in a timely manner while maintaining high service ... - 2018 Mar 29
... I also have basic knowledge with Avaya IP-manager. PROFESSIONAL EXPERIENCE ExamSoft Worldwide, Delray Beach, FloridaOct. 2017- Mar 2018 Software Support Specialist ●Responded to customer issues in a timely manner while maintaining high service ... - 2018 Mar 29
Network Engineer
Boynton Beach, FL
... Product knowledge spans Microsoft, Cisco, Avaya PBX, Barracuda, Apple OS and other. Broad knowledge and skills in telecommunications, computer hardware, network design and departmental tasks. Related areas of expertise are: • Microsoft Certified ... - 2018 Jan 10
... Product knowledge spans Microsoft, Cisco, Avaya PBX, Barracuda, Apple OS and other. Broad knowledge and skills in telecommunications, computer hardware, network design and departmental tasks. Related areas of expertise are: • Microsoft Certified ... - 2018 Jan 10
Engineer Security
Lake Worth, FL
... Work with the Telecommunication Administrator to integrate Avaya phones to the network using POE. Nipro Diagnostics - Ft Lauderdale, FL Service Desk Team Leader, (February 2013-January 2014) Oversee and manage Service Desk area. Manage projects for ... - 2017 Nov 14
... Work with the Telecommunication Administrator to integrate Avaya phones to the network using POE. Nipro Diagnostics - Ft Lauderdale, FL Service Desk Team Leader, (February 2013-January 2014) Oversee and manage Service Desk area. Manage projects for ... - 2017 Nov 14