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... New Accounts Representative 01/2005 to 08/2013 Alaska Airlines EFCU – Seatac, WA Accurately opened new accounts by correctly compiling the customer's information and filing related forms. Collected deposit payments and their fees to complete the ...
- Feb 22
... Associate Software Engineer Client: Virgin Australia Airlines Dec 2015 - Oct 2017 ● Analyzed the data, worked on multiple KPIs, and developed a set of reports which provides data -driven insights to the team. ● Worked with upstream data source teams ...
- Feb 21
... Courses Usability Studies User Centered Design Visual Communication Qualitative Research Methods Interaction Design & Alaska Airlines Usability Testing Graduate Student Researcher Prottyping Seattle, WA Jan 2021 - Present HCDE 517 Course Project ...
- Feb 20
... Exemplary performance award from the Analytic hub director for solving the complex problem which resulted 30% cost savings Best Customer Centric award from best services, and interaction with global well reputed airlines and aerospace leading ...
- Feb 09
... and implemented iterations Restructured IA and created new sitemap Flight Attendant Delta / United Operated by Skywest Airlines Boise, Idaho Recognized loyalty passengers, listened and satisfied their requests Acted promptly and efficiently in ...
- Feb 06
... Alaska Airline Group via Kelly Mitchell Company, SeaTac, WA 10/2017 – 5/2018 Senior Enterprise Solutions Analyst (Consultant) Supporting corporate acquisition (Virgin Airlines); challenges include complex integration across enterprise systems, ...
- Jan 26
... Skills Regulations and compliance Billing practices Slack G-suite Microsoft Outlook PowerPoint/ Google slide Excel Experience Corporate Agent Delta Airlines - Seatac, WA 08/2020 - Current Contacted airlines, hotels, transportation companies and ...
- Jan 05
Seattle, WA, 98102
... · Tested, presented and demonstrated web client and airline host functionality to IT professionals working with United Airlines and American Airlines during User Acceptance Test. · Managed costumer relations, serving as SME as well as point of ...
- Jan 03
... assisting customers with travel requests by answering incoming calls and matching the features and benefits of United airlines to the needs of the passengers « Answer customer's inquiries regarding all aspects of their travel on United irlines or ...
- 2020 Dec 30
- 2020 Dec 08