Talent Acquisition Revenue Growth
Resume:
KOIYYA SHRINIVAS APPALA RAJU
Hospitality Operation Executive & Talent Acquisition Strategist
WORK EXPERIENCE
With over 20 years of experience, I have built a distinguished career leading operation to drive revenue growth and elevate customer satisfaction. I’ve played a key role in shaping strategic direction and optimizing operational efficiency for organizations across various sectors. As a data-driven and innovative hiring leader, I’ve supported the talent and workforce needs of businesses ranging from startups to Fortune 40 companies. Strong coach with excellent international stakeholder management capabilities to lead companies through change management initiatives.
WORK EXPERIENCE
EARTH COMMODITIES LLC, SEATTLE, UNITED STATES 05/23 TILL DATE Earth Commodities LLC oversees various ventures, including its flagship restaurant, Nirmal’s—an award-winning Indian dining destination in Seattle.
As COO, leading strategic planning and operational efficiency initiatives to elevate business performance and deliver exceptional customer experiences
Developed strategies to maximize profitability while maintaining high service standards
Leveraged customer insights and market data to identify growth opportunities and strengthen competitive positioning
Streamlined processes to enhance productivity, reduce costs, and improve overall performance
Ensured adherence to industry standards and regulations to maintain operational integrity and guest safety
Managed day-to-day operations to uphold high standards of service delivery and customer satisfaction
Implemented strategies that enhance brand reputation, loyalty, and overall customer experience
Tracked KPIs and financial metrics to evaluate business performance and execute data-driven improvements
Fostered strong relationships with vendors to ensure quality service, cost-effectiveness, and operational reliability
Mentored cross-functional teams, fostering a culture of collaboration, excellence, and continuous improvement
BANK OF AMERICA, GLOBAL BUSINESS SERVICES, HYDERABAD, INDIA 06/09 – 04/23 Global Business Services is the non-Banking subsidiary of Bank of America, a Fortune 40 Company Vice President, Talent Acquisition 02/18 – 04/23
Managed end-to-end executive recruitment for VP-level and above, specializing in retained search and direct sourcing across diverse business units and staff groups.
Collaborated with senior executives on aligning talent strategies with business priorities, leveraging deep expertise in the external talent landscape
Expertise in Niche and Domain Hiring contributing to 70% and 30% respectively to the regular YoY 6000 hires
Ramp-Ups:
o Scaled hiring for STS (Shared Technology Services) by hiring 800-member strong team to deliver end-to-end capabilities
o Scaled hiring for FRP (Flex Resource Program) by hiring 1000-member team o GIFT City Build Out: Expanded to a new location in Gujarat, India, ramp-up from Zero to 1800
Spearheaded the PAN India recruiting function for Banking Operations & Technology through regionally spread team for Global Banking, Global Markets, Core Technology Infrastructure, Global Information Security and Enterprise Risk Finance Technology with a span of control of 30 members
Hyderabad Market Leader (HML) Initiative: Co-Lead in steering Career development for the Hyderabad site under the mentorship of Hyderabad site leader with clear focus on whole person growth, strengthen network with talent and executive leadership through peer leading groups and mentorship CONTACT
**************@*****.***
Seattle, WA
Linkedin.com/in/shri-srk
SKILLS
Strategic Leadership
Revenue Management
Financial Acumen
Brand Management
Digital Transformation
Market Trend Analysis
Operational Efficiency
Regulatory Compliance
Customer Centric Innovation
Multi-Unit & Franchise Operations
Adaptability & Crisis Management
Talent Leadership
Recruitment Strategy
Talent Acquisition Technology
Interviewing and Assessment
Stakeholder Management
Succession Planning
Employee Retention
Candidate Experience
Metrics and Reporting
Compliance
Training and Development
Social Media Recruitment
ACADEMICS
Xavier School of Management
(XLRI)
PGCHRM, 2013
Jamshedpur, India
Mumbai University
Bachelor of Science, 1999
Mumbai, India
Note: Fully authorized to work for
any employer in US
WORK EXPERIENCE continued…
Associate Vice President, Talent Acquisition 07/13 – 02/18 Senior Manager, Staffing 06/09 – 07/13
Project Co-Leader in implementing Workday as Applicant Tracking System and ensure full optimization
Talent Supply Chain: Building the next generation of leaders for the business and also integrating the Talent supply process & strategic Leadership
BU presentation and MI reporting on hiring progress and trends on a regular basis
Process Governance & Risk Management - Ensuring adherence to staffing/ company policies & procedures. Designing, developing & improving current processes for maximizing output & reducing risk
Recruitment Data Privacy Notice (RDPN): Adapt, Implement and Monitoring of RDPN for India Hiring DATAMATICS STAFFING SERVICES, MUMBAI, INDIA 06/00 – 06/09 Datamatics Staffing is a full-service Recruitment division of Datamatics, an IT Consulting company with 10,000+ employees and $140M in annual revenue
General Manager, Staffing 04/05 – 06/09
Highest revenue achiever in Datamatics with global experience of hiring for UAE, APAC, Europe and USA
Head the Recruitment Team for one of the practices of Datamatics Staffing Services (DSS)
Interaction with TOP Management Professionals of the clients Organization to ensure Healthy Business relations
Deputy General Manager, Staffing 04/03 – 04/05
Hiring Strategy & Execution – Formulating strategy based on channel mix, Cost, skills & location strategy for the open positions. Conscious about maintaining critical balance between high & low-cost channels, maximizing delivery in the shortest possible timeframe. Measuring strategy execution success and/ or remedial measures & ensuring the staffing metrics (TAT, Fill Rate, and CPH etc.) are kept in control
Workload Management – Ensuring optimal resource allocation based on strategy & delivery timelines ACHIEVEMENTS
EARTH COMMODITIES LLC
Spearheaded the successful launch of two new restaurants, driving brand expansion and increasing market presence.
Key contributor to the successful execution of “Pangat”, a pioneering event that revived 1,000-year-old Indian recipes, leveraging ancient culinary texts and pre-colonial ingredients.
Closed strategic deals with key partners to provide corporate catering services and event solutions, expanding business opportunities and increasing revenue streams BANK OF AMERICA
Control of headcount forecast with absolute minimal variance
Strategized and exceeded the target of Diversity and Inclusive hiring - DAN (Disability Advocacy Network)
EWS (Economically Weaker Section) i-Revive (Women with career break) and Female gender diversity hiring at leadership level
Spearheaded end-to-end external audit process for hiring in India DATAMATICS STAFFING SERVICES
Highest Revenue Achiever and got several team and individual merit and Excellence awards for exceeding the targets
Was Appreciated and awarded for recruiting Director/Senior positions for different clients in DSS through Innovative search methods
Successful ramp up of the initial hiring for captives like Merrill Lynch, Morgan Stanley, Holcim, Countrywide, Travelex
Successful ramp up for the Dubai Metro project
TRAININGS
Basics of Six Sigma
Leadership Development Program
Essentials for Supervision
Change Management, Diversity and
Inclusion & Business Partnering
Effective influencing workshop
Interviewing skills workshop
Winning Presentations
Managing Difficult Conversations
Effective Delegation
Domain Training
Global Culture
GLOBAL HIRING EXPOSURE
US
Dubai
Oman
Bahrain
Qatar
Kuwait
Saudi
Malaysia
Singapore
Nigeria
Kenya
Uganda
UK
Hired for industry in India, Middle
East & Africa pertaining to
Technology
Services
Banking and Insurance
Airlines
Telecom
Manufacturing
Retail
Oil and Gas
Petroleum
Hired majorly for positions catering
to below function at all levels
Sales & Marketing,
Business Development
Finance
Audit
Technology
R&D/Plants/Manufacturing Units
HR
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