| Resume alert | Resumes 51 - 60 of 1208 |
Information Systems Customer Care
Fair Oaks, VA, 22030
... Carried out performance measurement, monitoring, and evaluation of all agents. Managed a team of 24 customer service consultants. - Feb 28
... Carried out performance measurement, monitoring, and evaluation of all agents. Managed a team of 24 customer service consultants. - Feb 28
Customer Service Support
Washington, DC
... and complaints, resulting in a X% increase in customer satisfaction ratings • Trained and mentored new customer service agents in airline procedures and customer service best practices • Collaborated with other departments to ensure customer ... - Feb 28
... and complaints, resulting in a X% increase in customer satisfaction ratings • Trained and mentored new customer service agents in airline procedures and customer service best practices • Collaborated with other departments to ensure customer ... - Feb 28
Account Manager Commercial Lines
Ashburn, VA
... Hired, trained and managed ten Insurance Agents, specializing in the Senior Healthcare marketplace including; Medicare Supplements, Life, LTC, Annuities and financial planning products. AON Corporation-Combined Insurance Company Chicago, IL June ... - Feb 27
... Hired, trained and managed ten Insurance Agents, specializing in the Senior Healthcare marketplace including; Medicare Supplements, Life, LTC, Annuities and financial planning products. AON Corporation-Combined Insurance Company Chicago, IL June ... - Feb 27
Principal Product Manager
Pimmit Hills, VA, 22043
... features for several roadmap initiatives, including upgrading partner API integrations, transitioning payment platforms, adding new vendors to expand product inventory, and improving the user experience for both contact center agents and members. ... - Feb 27
... features for several roadmap initiatives, including upgrading partner API integrations, transitioning payment platforms, adding new vendors to expand product inventory, and improving the user experience for both contact center agents and members. ... - Feb 27
It Support Operations Manager
Oakton, VA
... Created disaster multiple disaster recovery plan for the call center agents and back office end users Drafting action plans and leading meetings Cisco Business CBS350-48P-4x managed switch Performed extensive research and wrote plans and procedures ... - Feb 26
... Created disaster multiple disaster recovery plan for the call center agents and back office end users Drafting action plans and leading meetings Cisco Business CBS350-48P-4x managed switch Performed extensive research and wrote plans and procedures ... - Feb 26
Water Resources Environmental Management
Beauregard, VA, 22311
... Initiate and coordinate need based short term training packages for professionals, policy makers, community leaders and extension agents. Facilitate knowledge sharing and dissemination and faculty exchange programs. Facilitate outreach program ... - Feb 26
... Initiate and coordinate need based short term training packages for professionals, policy makers, community leaders and extension agents. Facilitate knowledge sharing and dissemination and faculty exchange programs. Facilitate outreach program ... - Feb 26
Administrative Assistant Human Resources
Washington, DC
... * My average phone sales made me one of the highest Agents for the company. * I served as an Administrative Assistant for BDO USA, LLP (February 2015-2017). * Assembled Tax Returns for Individuals, Personal Property, Fiduciaries and Businesses. * ... - Feb 25
... * My average phone sales made me one of the highest Agents for the company. * I served as an Administrative Assistant for BDO USA, LLP (February 2015-2017). * Assembled Tax Returns for Individuals, Personal Property, Fiduciaries and Businesses. * ... - Feb 25
Cybersecurity Analyst, VMDR, GRC
Reston, VA, 20191
... TEKSYSTEMS (Contractor) Falls Church, VA Senior Threat and Vulnerability Analyst April 2019 – May 2021 Deployed, configured, and maintained agents in an enterprise environment and integration with Tenable.sc and Tenable.io Performed system ... - Feb 24
... TEKSYSTEMS (Contractor) Falls Church, VA Senior Threat and Vulnerability Analyst April 2019 – May 2021 Deployed, configured, and maintained agents in an enterprise environment and integration with Tenable.sc and Tenable.io Performed system ... - Feb 24
Program Management Customer Relations
Manassas, VA
... The following results lead to the new IVR Aprisi Production with system enhancements in successfully transferring calls from customer to vendor agents. Results: Improved identifying risk for lessons learned and best practices which resulted in a 6% ... - Feb 21
... The following results lead to the new IVR Aprisi Production with system enhancements in successfully transferring calls from customer to vendor agents. Results: Improved identifying risk for lessons learned and best practices which resulted in a 6% ... - Feb 21
Business Analyst Entry Level
Falls Church, VA
... Responsible for hiring, training, managing, and coaching a team of 10+ agents. As a trainer accountable for classroom training and provides training and development to new agents on product, agency operations, sales, and systems. Employs various ... - Feb 21
... Responsible for hiring, training, managing, and coaching a team of 10+ agents. As a trainer accountable for classroom training and provides training and development to new agents on product, agency operations, sales, and systems. Employs various ... - Feb 21