Salesforce Administrator

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC Bank USA seeks a Salesforce Administrator to customize Salesforce applications to meet business requirements, including creating custom objects, fields, record types, page layouts, and validation rules. Manage Salesforce CRM platforms, including Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud, and Marketing Cloud. Configure and maintain workflow rules, process builder flows, and approval processes to automate business processes. Perform system maintenance, including monitoring system performance, performing health checks, and managing system backups. Create and manage reports and dashboards to provide actionable insights and track key performance metrics. Execute Dev Ops pre- and post-deployment tasks in all environments. #LI-DNI

Who you are

Position requires a Bachelor’s degree in Computer Science, Computer Information Systems, or a related field, followed by 5 years of progressively responsible experience as a Salesforce Administrator.

Experience must include a minimum of: 5 years of experience with Salesforce implementation and management;

5 years of experience with Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL);

5 years of experience with Apex (including CSS, JavaScript, and Lightning components);

5 years of experience with Salesforce sharing and security (including roles, profiles, permissions, OWD, and sharing rules); and

2 years of experience with building complex flows from scratch.

Must have Salesforce Administrator or Platform Developer certification.

Part-time telecommuting is permitted.

Job location: Chicago, IL.

RATE OF PAY: $136,739.00 - $144,300.00 per year. To apply, please visit and enter Job Requisition ID 2515513.

Alternatively, please send your resume, cover letter, and a copy of the ad to: CIBC, Attn.: H. Lazzaro, 300 Madison Avenue, New York, NY 10017.

CIBC is an Equal Opportunity Employer M/F/Disability/Veteran.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job LocationIL-120 S LaSalle St

Employment TypeRegular

Weekly Hours40

SkillsApplication Development, Application Testing, Computer Coding, Database Management, Debugging, End Users, Financial Management System (FMS), Process Builders, Salesforce (Software), Salesforce Implementation, Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Systems Troubleshooting, Work Collaboratively

2515513