Senior Experience Designer

Requisition Number

985732BR

As the Senior Experience Designer, you will play a key role in shaping personalized digital experiences that guide customers through their tech journey with confidence and ease. You’ll work closely with a collaborative team of designers, researchers, product managers, and engineers to craft solutions that are not only user-centric but also backed by data and research. A successful candidate will bring strong design expertise, a passion for customer advocacy, and an ability to drive strategic design conversations. If you’re energized by using design to build trust and connection with users, you’ll find this work both meaningful and exciting.

This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.

What you’ll do

Design customer-centric experiences that deliver relevant and timely personalization

Collaborate with cross-functional teams to align on solutions that meet customer and business needs

Use research and data insights to drive design decisions and improve experiences

Lead discovery efforts and promote human-centered design practices

Partner with analytics, research, and testing teams to validate and optimize experiences

Basic qualifications

Online portfolio or case studies demonstrating UX design work

2 years of experience as a UX designer or 6 years in a related design role

2 years of experience as an embedded product designer alongside product management and engineering

2 years of experience with design tools like Figma, Sketch, InVision, or other

Strong understanding of UX principles, interaction design, and usability best practices

Preferred qualifications

Bachelor's degree in Design, HCI, or related field, or equivalent experience

2 years working in ecommerce or multi-channel environments

1 year of experience designing for accessibility

Strong communication, collaboration, and relationship-building skills

Ability to manage multiple efforts while maintaining design consistency

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

Competitive pay

Generous employee discount

Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Employment Category

Full time

Worker Type

Regular

Brand

Best Buy

Job Category

Customer Office Group

Job Level

Manager

Minimum Pay

96,237.00

Maximum Pay

170,544.00

Store Number or Department

100024 Remote - Minnesota

Address Line 1

7601 Penn Ave S

Search Categories

Corporate, Digital and Technology

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.