Server Assistant

Job Description

Company Overview

We are an award winning, fine dining Atlanta institution. Since 1984 we have been serving Atlanta prime steaks, fresh seafood, and fine wines. We provide outstanding work locations, unparalleled training and exciting work environments. We are passionate about providing impeccable dining experiences for our guests and wide-ranging and rewarding work experiences for our team members.

Job Summary

As a Server Assistant, you provide direct and indirect assistance to the Server for Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items. You are responsible for providing direct and indirect service throughout a guests dining experience. You will also maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service.

Responsibilities

Provide direct and indirect assistance to the Server for Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items

Abide by the every table is your station rule

Checks station before, during and after shift for proper set-up and cleanliness

Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness

Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order

Retrieves order from kitchen, confirms its accuracy and delivers it to guests

Ascertain guest satisfaction throughout the meal service

Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Verify guests that purchase alcohol are at least 21 years of age

Possess full knowledge of bar and menu items and be able to make recommendations

Accurately take food and beverage orders from guests in a timely manner.

Deliver food and beverage orders within established time frames

Consistently use suggestive selling techniques

Ensure that alcohol is consumed in designated areas only

Establish professional, hospitable rapport with each guest you serve

Perform opening, running and closing side work assignments

Always perform as a team member

Attend and participate in on-going training sessions, read shift notes and attend shift meetings

Adhere to company policies and standards

Qualifications

High School diploma or GED

Must be authorized to work in the USA and proper documentation

Must be at least 18 years of age

Obtain any necessary licensing or permits

Preferred minimum of 1 year of experience operating at a full service restaurant

Ability to stand on feet for an extended period of time

Ability to work flexible shifts including nights, weekends, and holidays

Ability to work in a fast pace environment

Excellent customer service skills with strong ability to interact with guests

Verbal communication skills, and accurate math and cash handling skills

Benefits/Perks

Competitive Wages for all positions

Rays offers Medical, Dental, Vision insurance after 60 days of service for full time employees

We have 401K Employee Contributions (as soon as hired) and 401K Employer Match to 4% (Match offered to full time employees after 1,000 hours in 12 months, 21+ years old requirement)

Paid Time Off for full time employees (30+ hours average per week)

Performance based career growth - Rays believes in promoting from within the company

Employee Food Discounts We want you to have the fine dining exceptional experience!

Direct Deposit offered for all employees Tips paid to payroll checks to assist with tax reporting

Fun company outings with an amazing team!