Executive Assistant (C-Suite)

Job Description

MultiTracks.com is seeking an experienced and dedicated C-Suite Executive Assistant to support one or more individuals on our Senior Leadership Team. The ideal candidate will thrive on change and problem-solving, embracing new situations, environments and challenges with enthusiasm and can quickly adjust their strategies to accommodate evolving circumstances. This role is in Cedar Park, Texas and can be in-office or Hybrid.

MultiTracks.com is a growing technology company that creates tools for worship teams worldwide, putting the needs of the church at the heart of its brand. We are driven to consistently enhance the customer experience by thinking outside of the box and delivering an unmatched product. We hear every day from the customers we serve and how we save them time for what really matters. That is our mission, and our team is truly rallied around it. When the mission is clear and the team is unified, it’s an exciting place to be. If this motivates you, then you might be a great candidate for joining the team at MultiTracks.com.

Who You Are:

Highly Organized

Effective Communicator

Proactive and Creative Problem-Solver

Positive and Optimistic

Adaptable and Flexible

Tech Savy

Strategic Thinker

Resourceful

Resilient

Adept at Time Management

Professional and Poised

Strong attention to detail

Self-motivated, able to work autonomously and as part of a team

What You’ll Do:

Manage complex calendars and schedule meetings

Arrange travel logistics including flights, accommodations, ground transportation with itinerary and logistics details

Balance various administrative tasks simultaneously while maintaining accuracy and attention to detail

Event planning and support- will occasionally fall on a weekend or after hours

Act as a liaison between the executive(s) and internal/external stakeholders, screening and prioritizing incoming communications, emails, and phone calls, and responding promptly and professionally

Handle sensitive information with utmost discretion and confidentiality

Anticipate the needs of C-Suite executive(s) and address challenges

Implement solutions to ensure smooth operations

Operate in a fast-paced, dynamic environment, often adjusting schedules, reorganizing priorities, and handling unexpected changes with composure and efficiency

Find creative solutions and resolve logistical challenge through researching information and coordinating with team members

Align support activities with the executives’ objectives and provide valuable insight when appropriate

Prioritize tasks, manage deadlines and optimize the executives’ time

Demonstrate tact, diplomacy and discretion in all interactions

Collaborate effectively with other members of the executive team and administrative staff to ensure seamless operations and support across the organization

Requirements:

Bachelor's degree in Business Administration, Management, or related field

Proven experience as an executive assistant or personal assistant supporting C-level executives or a minimum of five years office experience

Ability to coordinate projects and work independently

Experience coordinating events, meetings, and special projects

Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively

Strong written and verbal communication skills, with the ability to interact professionally with individuals at all levels of the organization

Expert-level proofreading and editing skills

Proficiency in Microsoft Office Suite

Demonstrated ability to exercise sound judgment and discretion when handling confidential information

Flexibility to be on-call outside of regular office ours as-needed (minimal)

Willingness and ability to learn new software and hardware as needed

A can-do attitude with an aptitude for excellence

Bonus but not required:

Previous experience in SaaS industry

Experience with MultiTracks.com products

Experience in Jira

Administrative or Project Management Certification

Why MultiTracks.com?

MultiTracks.com is committed to your total wellbeing and offers benefits to holistically support your and your family’s physical, emotional, social, financial, and professional health including:

Time away from work benefits including paid holidays and paid time off plans. All time off is dependent upon the company’s schedule and needs.

Remote / work from home days for in-office employees.

Employer-paid options for health insurance plans available on the first day of employment. Based on the health insurance plan you select, the company will pay for some or all your/your family’s health insurance premiums. This extends to your spouse and children provided they are not eligible for health insurance coverage at their own employer.

Employer-paid dental and vision available on first day of employment

Health savings account (with employer contributions) or flexible spending account

Employer-paid life, disability and AD&D insurance

Additional Voluntary Life and AD&D, Critical Illness, and Accident Insurance options available

Employee Assistance Program (EAP) including no-cost counseling sessions, financial consultations and attorney consultations and/or mediation, wellbeing support for emotional, physical, social, professional, and financial health, Caregiver support & Health Advocacy Program

Optional free enrollment in Dave Ramsey’s Financial Peace University Course

401(k) retirement plan with a 100% employer match of the first 4% of eligible compensation contributions (eligible after 3 months of hire date)

Adoption assistance (up to $1,500, if eligible)

Parental leave (eligible after 3 months of employment)

Educational Assistance Program (up to $1,500 per year, if eligible)

Training & Development Opportunities

MarketPlace™ program with discounts and deals from national retailers (ex: gym memberships, tutoring, discounts on childcare services, pet health insurance, travel needs, etc.)

Spend a week with the entire MultiTracks.com team during our annual Team Week event in Austin, TX.

*Benefits are determined based on employee status; full-time employees will qualify for full benefits.

Our culture sets us apart. We’re not just saying that. Take it from our team:

“What we do every day matters to people all over the world, I love the Team environment here, the collaboration, the fun we have together.”

-Marc, Senior UI/UX Designer

“Culture makes a great work environment. It is great working with genuine people who all have a passion for the vision of the company. Exceptionally rare.”

-Kenny, Software Development Manager

“I love the potential. With MultiTracks.com being a growing company, there is potential to grow into roles that fit you as a person. MultiTracks.com cares about the development of each employee and is incredible at maximizing people within the company to fit. MultiTracks.com is always looking out for ways to win for both the employees and the company.”

-Trevor, Sales & Support Specialist

“I love that I get to be creative and that our work is meaningful!”

-Monica, Partner Relations & Marketing Coordinator