Software Engineer (Mobile SDK)
Description:
About Us
UJET is reimagining the contact center for modern consumers and brands. Our one-of-a-kind architecture delivers an entirely new foundation for security, reliability, and scale across customer service operations. A full voice and digital engagement suite is complemented by powerful AI and advanced analytics capabilities, and easy-to-use, intuitive design to make life easier for everyone involved - from customers and agents to supervisors and executives - all while driving meaningful operational efficiencies. Smart device capabilities like channel blending, photo and video sharing, and biometric authentication are available to deploy for full CX transformation when you’re ready. Innovative brands like Instacart, Turo, Wag!, and Atom Tickets trust UJET to deliver exceptional CX, no matter their size or location.So can you.
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Responsibilities
Establish yourself as a subject matter expert and focus on initiatives on the mobile SDK team
Be a collaborative team player who can lead and deliver backend services with high availability, low latency, and auto scalability
Collaborate between engineers, product owners, and designers
Possess a deep understanding of the product and business goals which translate into technical design documents
Architect, design, develop, deploy, and operate services that serve start-ups to enterprise clients
Be a leader of the UJET backend developer community affecting and driving our architecture across the company
Drive strong engineering practices within your team and define and teach these practices within the UJET developer community
Contribute to the vision and long-term strategy in your domain of expertise
Find ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.)
Design, build, document, release, and support multi-tier, scalable, and reliable full-stack software systems.
Gather technical requirements, make architectural trade-off decisions, apply synchronous and asynchronous design patterns, write and review code, and deliver software products with speed and quality.
Interface and collaborate with our POS terminal vendor partners as the technical point of contact for new and on-going integration projects as needed.
Requirements
Bachelor's Degree in Computer Science
4+ years’ experience in software development, with at least 2 years of mobile development experience
Expertise in either iOS and/or Android mobile operating systems along with a willingness to learn and contribute to the other.
Working experience developing SDKs
Experience implementing mobile design principles with deep understanding of mobile lifecycle
Efficiency in software best practice and tools like Git, Docker, CI, 12factor, etc
Ability to work collaboratively and cross-functionally, in a fast-paced start-up environment
UJET is an Equal Opportunity Employer
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).
Compliance Responsibilities
Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
Why UJET?
In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!