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Technical Support

Company:
Micro Academy
Location:
Chennai, Tamil Nadu, India
Salary:
5,00,000
Posted:
November 03, 2019

Description:

Job location :Chennai

Skill Sets and Tasks to be performed: Senior Service Desk Analyst

Exp : 4 - 10

Sal - 3 - 5 LPA

Operating Systems ( Windows and Red Hat Linux), Microsoft Office 365, BMC Remedy Service Management Suite,

HP OpenView, ServiceNow, Chatbot, Sailpoint Identity Access Management (IAM), Sharepoint, Confluence, BlackBerry, VDS/VPN etc.

All the resources would have successfully undergone Accent Neutralization Training and proficient to handle phone and chat support.

The routine tasks to be performed by the contracted resources are:

“Password Support”,”Desktop Application Support”,”Email Support”,

”Remote Connectivity Support”,”Resolve Network Connectivity”,”File Restoration”,

”Telecommunication Support”,”BlackBerry”,”Good Support,

Mainframe SupportAccess Management Support-High Risk Termination / Temporary Disablement

Interested candidates kindly send me your CV -