Technology Engineer - Mainframe Systems

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Technology Engineer within PNC's Technology organization, you will be based in Pittsburgh PA, Columbus OH, Strongsville OH, Birmingham AL, Phoenix AZ or Dallas TX.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

The Technology Engineer – Mainframe Systems is responsible for supporting, maintaining, and enhancing enterprise mainframe environments. This role provides technical expertise across core mainframe technologies, ensuring system stability, performance, and reliable batch and file processing. The engineer partners closely with application teams, infrastructure, and operations to support critical business processes.

Key Responsibilities

Provide day-to-day mainframe production support, including monitoring, troubleshooting, and issue resolution

Support and maintain batch processing cycles, job scheduling, and file transfers

Diagnose and resolve incidents related to COBOL applications, databases, and system utilities

Perform analysis and remediation for DB2, VSAM, and sequential file processing issues

Utilize mainframe tools such as TSO and File-AID for debugging, data analysis, and problem resolution

Execute and support file transfers across systems, ensuring data integrity and timeliness

Collaborate with application development, infrastructure, and operations teams to implement fixes and enhancements

Participate in system upgrades, maintenance activities, and process improvements

Develop and maintain technical documentation, runbooks, and operational procedures

Support incident, problem, and change management processes in accordance with organizational standards

Required Technical Skills

Strong experience with IBM Mainframe technologies

Proficiency with mainframe toolsets including:

TSO/ISPF

File-AID

Working knowledge of:

COBOL

DB2

VSAM and sequential file structures

Batch processing frameworks

File transfer protocols and processes

Ability to analyze job abends, system logs, and error messages to identify root causes

Preferred Qualifications

Experience supporting mission-critical mainframe applications in a production environment

Familiarity with scheduling tools and operational monitoring

Understanding of change, incident, and problem management best practices

Prior experience working in a regulated or enterprise-scale environment

Soft Skills & Competencies

Strong problem-solving and analytical skills

Ability to work independently and within cross-functional teams

Clear written and verbal communication skills

Detail-oriented with a focus on operational excellence and reliability

Ability to prioritize and manage multiple support activities

Work Environment

Mainframe support role with potential off-hours or on-call support as required

Collaborative, fast-paced technology environment supporting critical business systems

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Leverages technical knowledge and industry experience to design, build and maintain technology solutions. Assists with selecting appropriate platforms, integrates and configures solutions.

Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

May provide consultation on common issues and best practices for junior staff.

Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.

Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBatch Processing, COBOL, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Mainframe Support, Risk Assessments, Technical Knowledge

CompetenciesApplication Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $55,000.00 – $152,375.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/22/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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