U.S.-based Account Manager

Location: Remote, based in United States

Engagement: Part-Time, Remote, Independent Contractor

Type: Long-Term Collaboration

About SynapseSoft

SynapseSoft is a U.S.-based software consulting company working with a distributed network of software engineers, AI specialists, and technology professionals.

Our current work focuses primarily on AI training, model evaluation, data-related projects, and software development. Our technical professionals handle the technical aspects of assigned projects, while account managers support the administrative, coordination, account-management, and communication functions.

About the Role

We are seeking a reliable U.S.-based Account Manager for a long-term, part-time remote collaboration.

The Account Manager will be responsible for maintaining approved platform accounts, completing legitimate onboarding requirements personally, monitoring account activity and project communications, coordinating with our internal technical team, and maintaining accurate payment and account records.

This is not a traditional 9-to-5 position and does not require the Account Manager to work as an AI engineer. The role is primarily administrative and coordination-focused, although basic familiarity with software engineering or AI concepts is preferred.

Key Responsibilities

- Maintain accurate personal and professional information on approved platforms.

- Complete legitimate registration and onboarding procedures.

- Personally participate in required interviews, identity verification, assessments, and platform compliance procedures.

- Maintain access to approved accounts and monitor account status.

- Monitor platform notifications, project communications, deadlines, and payment information.

- Coordinate with SynapseSoft's technical personnel regarding active projects.

- Maintain accurate records of payments received from approved platforms.

- Communicate promptly regarding account restrictions, verification requests, payment issues, security incidents, or policy changes.

- Maintain reliable internet, communication equipment, and webcam capabilities when required.

- Follow all applicable platform policies, contractual requirements, and company procedures.

Technical Team Support

SynapseSoft's technical personnel may handle technical AI-training activities where the applicable project and platform terms permit such work.

Depending on the project, technical activities may include:

AI response evaluation

Prompt creation

Data annotation

Technical review

Coding-related AI evaluation

Model evaluation

Quality assurance

Project documentation

Other assigned AI-training activities

The Account Manager is not expected to perform these technical activities unless separately agreed.

Required Qualifications

Required:

- Currently located in the United States.

- Excellent English communication skills.

- Reliable and responsive communication.

- Stable, high-speed internet connection.

- Reliable computer and communication equipment.

- Ability to participate in video calls when required.

- Ability to follow detailed procedures and platform requirements.

- Willingness to enter into an independent contractor/collaboration agreement.

- Professional and responsible approach to account management.

Preferred:

- Basic knowledge of computer science, software engineering, AI, or data-related work.

- Previous experience with online platforms or account administration.

- Experience working remotely with distributed teams.

- Strong organizational and documentation skills.

- Ability to understand technical instructions and communicate them accurately.

Time Commitment

This is designed as a part-time collaboration.

During ordinary account-management periods, the expected commitment may be approximately one hour per day or less, although actual requirements can vary depending on platform notifications, verification requests, deadlines, client communications, payment issues, and other time-sensitive matters.

The role can therefore be suitable for someone who already has other professional commitments, provided they can remain sufficiently responsive.

Onboarding

The onboarding period is expected to take approximately 1–3 months, depending on platform eligibility, availability, onboarding requirements, and project availability.

During onboarding, the proposed compensation is $300 per month. The exact payment terms and conditions will be documented in the collaboration agreement.

Compensation After Onboarding

After successful onboarding, compensation is primarily structured as revenue sharing rather than a fixed hourly salary.

Starting Account Manager share: 30% of agreed applicable revenue

Potential increase: up to 40% when the agreed revenue threshold is reached

Revenue is calculated based on applicable project/account revenue after the underlying platform payment has been received and verified.

Revenue-sharing payments are proposed to be processed every two weeks, subject to reconciliation and the terms of the signed agreement.

Exact revenue calculations, eligible revenue, expenses, payment method, and payment schedule will be established in writing before the collaboration begins.

Identity, Compliance & Security

All account activity must be conducted under the Account Manager's own identity and in accordance with applicable platform rules.

The Account Manager must personally complete any required identity verification, interviews, assessments, or other personal verification procedures. SynapseSoft will provide preparation and guidance but will not impersonate the Account Manager or complete personal verification on their behalf.

The company will not request unnecessary:

Banking passwords

Email passwords

MFA codes

Recovery codes

Access to unrelated financial accounts

Access to unrelated personal accounts

Personal information and identity documentation should only be used for legitimate onboarding, compliance, payment, or verification purposes.

Account Management Policy

The Account Manager must comply with the applicable terms of every platform used during the collaboration.

Neither party may knowingly:

- Create an account using another person's identity.

- Purchase, rent, or transfer accounts belonging to another person.

- Misrepresent identity or location.

- Circumvent platform verification procedures.

- Improperly create replacement accounts following a suspension.

- Bypass platform restrictions or policies.

If an account is restricted or suspended, the Account Manager must notify SynapseSoft promptly so that the parties can review the platform's legitimate appeal or resolution process.

Equipment & Remote Access

Where remote technical assistance is necessary and permitted by the applicable project, an agreed remote-access solution may be used.

Remote access will be limited to authorized company/project activities and should not provide unrestricted access to personal files, banking information, passwords, MFA codes, email, or unrelated accounts.

If SynapseSoft provides dedicated equipment, ownership, permitted use, maintenance, security requirements, and return procedures will be documented separately.

Why Work With SynapseSoft?

- Flexible part-time remote collaboration

- Long-term collaboration potential

- Structured onboarding and operational support

- Technical support from experienced AI/software professionals

- Revenue-sharing compensation model

- Opportunity to participate in the growing AI-training ecosystem

- Flexible schedule with limited ordinary account-management requirements

Important Engagement Terms

This position is intended to be an independent contractor / business collaboration, not traditional full-time employment or an internship.

All compensation, revenue-sharing calculations, responsibilities, confidentiality requirements, termination provisions, and other commercial terms should be established in a written agreement before work begins.

Application / Next Steps

Interested candidates should provide:

- Full name

- Current U.S. location

- Resume or LinkedIn profile

- Relevant professional background

- Current employment status

- Approximate availability per day/week

- Confirmation of reliable internet and video-call capability

Qualified candidates will be invited to an introductory discussion to review the collaboration structure, responsibilities, onboarding process, compensation, compliance requirements, and next steps.

Note: Any platform participation is subject to that platform's eligibility requirements, terms of service, identity-verification rules, and authorization for the proposed activities.