Implementation Consultant / Product Software support_Coimbatore

Job Title - Implementation Consultant / Product Software support

Experience - 2 to 5 years

Job Location - Coimbatore (Only local people from coimbatore alone can apply)

Position Overview

As a Implementation Consultant, you will be responsible for ensuring that Corpuslab’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and high return on investment. Leveraging your technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of corpuslab’s solutions within their business environment. Successful candidates thrive on creating value for clients, have exceptional client servicing skills, and are comfortable working in a fast-paced environment with multiple/competing priorities.

Responsibilities:

Engage and individually manage a large volume portfolio of key customer accounts

Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen corpuslab’s solution

Oversee the successful implementation/configuration of corpuslab’s product suite for each customer account by working with an Implementation Specialist

Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal time frame

Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action

Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, development, sales, etc.)

Qualifications:

Bachelor’s Degree or equivalent work experience in the software industry

2-5 years of strong customer delivery experience, managing projects related to business software such as ERP / CRM / HRMS applications

Extensive technical account management & customer engagement experience

Excellent written & verbal communication skills

Experience working with senior executive level personnel in customer accounts

Please feel free to call me to discuss about this position further. As we are very keen on progressing this to the next level of selection at the earliest, it would be great if you can respond to this mail at the earliest.

Kindly let us know your interest in exploring the same with your updated profile along with the following details & Contact number for further action

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Kindly send your resume to hr (at) corpuslabs (dot) com,if you would be interested.