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Customer Service Representative

Nightingale Medical Supplies
North Vancouver, British Columbia, Canada
December 16, 2016

Nightingale Medical Supplies is looking to add one person to our amazing customer service team at our Vancouver Broadway & Oak area location. Ideally candidates for this position will be looking for a career rather than a job and have retail, medical office, pharmacy or medical supply experience. This position will be ideal for someone looking for stable hours and no evening shifts.

There is one full time position available.

No phone inquiries please. Only short-listed applicants will be contacted.

The Customer ServiceRepresentative will have the following responsibilities:

Develop and maintain strong professional relationships with customers and clinicians

Think entrepreneurially.

Fit clients in compression garments and mastectomy products

Book clinic appointments

Order inventory

Participate in ongoing training for our specialized product lines

administrative duties as required.

Answer customer inquiries and processing orders

Shipping and Receiving

Conduct oneself and represent Nightingale Medical Supplies ethically and professionally at all times

Suitable candidates will possess the following skills and experience:

Previous customer service experience (5 years)

Previous experience in the medical industry would be an asset

Previous experience in mastectomy or compression fittings would be an asset.

Excellent verbal and written communication skills

Work well within a close team environment

Ability to multi task and manage time

Strong proficiency in Microsoft Excel/Word and computers in general

An outgoing positive attitude

The ability efficiently organize your work and set priorities

Professional written and verbal communication

The position includes MSP coverage and vacation to start as well as full benefits (Medical, Dental, Life insurance) after 3 months. All store NMS employees are eligible for profit sharing bonuses starting in year two.

Job Type: Full-time or Part-Time