... The Technology Solutions Specialist leads and coordinates strategic and operational activities across PC Services to ensure alignment with ITSM governance, continuous improvement methodologies, and Corporate Technology & Workplace objectives. This ... - Jan 24
... Expertise with ITSM tools like ServiceNow and Jira. Excellent communication, problem?solving, and decision?making abilities. Demonstrated success improving incident SLAs through KPI?driven analytics and targeted process improvement. Proven ... - Jan 29
... * Expertise with ITSM tools like ServiceNow and Jira. * Excellent communication, problem solving, and decision making abilities. * Demonstrated success improving incident SLAs through KPI driven analytics and targeted process improvement. * Proven ... - Jan 26
Western Alliance Bancorporation
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Columbus, OH, 43216
... Your focus will be on IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management Database (CMDB). * ITSM: Develop and maintain applications to enhance service delivery. * ITAM: Track and ... - Jan 09
... experience + **6+ years of extensive ServiceNow experience leading the design, development and implementation.** + **2+ years of experience with the ITSM module** + Understand customer requirements, translate to high-quality technical solutions. ... - Jan 09
... Familiarity with ITOM and ITSM processes (Incident, Change, Problem). " ITIL Framework Solid understanding of Configuration Management principles and ITIL v4. " Data Management CI lifecycle management, data normalization, and duplicate elimination. ... - Jan 09
... * Strong understanding of SLAs and CPIs and ITIL concepts * Working knowledge of the Customer ITSM Tool specially ServiceNow. * Strong technical background on Desktops, Laptops, Rugged case laptops and End User Desktop support. * At least three ... - Jan 24
Western Alliance Bancorporation
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Clinton Township, OH, 43224
... Your focus will be on IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Engineer, Staff, Operations, IT, Management, Banking, Technology, Technical - Jan 28
... Strong understanding of SLAs and CPIs and ITIL concepts Working knowledge of the Customer ITSM Tool specially ServiceNow. Strong technical background on Desktops, Laptops, Rugged case laptops and End User Desktop support. At least three years of ... - Jan 29
... * Strong understanding of workflow automation, ITSM/CSM/HRSD processes, and data integration principles. * Proficiency with Flow Designer, IntegrationHub, and App Engine Studio is a plus. * Excellent presentation, storytelling, and executive ... - Jan 19