Desktop Technician (as back up)

PC Technician (Every Tuesday (Full day) – IT Support Team

We are looking for a skilled and reliable PC Technician to support our IT team on a weekly basis (every Monday). The role focuses on providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations across multiple systems and devices.

Skills

Proficiency in technical support and customer service with strong communication skills.

Experience with Microsoft Office suite and familiarity with various operating systems (Windows, macOS, Linux).

Knowledge of computer networking concepts including DNS, LAN management, TCP/IP protocols, and network administration tools like Meraki.

Familiarity with IT support tools such as Jira for issue tracking and management.

Understanding of security protocols including VPNs and firewalls to ensure safe network operations.

Ability to analyze problems effectively and provide solutions in a timely manner.

Experience with Microsoft Windows Server environments and Group Policy Objects (GPO).

Strong skills in desktop support processes along with knowledge of mobile device management. Join our team as a PC Technician where you will play a crucial role in maintaining our IT systems while delivering excellent service to our users!