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North America Service Delivery resume in Miami, FL - April 2025
Joshua Wolinski
+1-646-***-**** ****.****@*****.*** Cutler Bay, Florida
www.linkedin.com/in/joshwolinski/
Summary
● Led a North America support team for ITSM and ITOM solutions, achieving a 25% improvement in service delivery and maintaining rigorous SLA standards.
● Drove adoption of ITIL...
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