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Support Driver resume in Mumbai, Maharashtra, India - September 2020
WORK EXPERIENCE
Technical Support Specialist
HCL Technologies LTD (03/2020 – Present) Noida, India
Achievements/Tasks
To provide technical support and resolve incidents
(P1/P2/P3/P4) created by various users using Service Now without a single SLA breach.
End to End ownership of Incident...
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