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Call Center Contact resume in Norwood, MA - September 2024

JOHN ANDERSON

781-***-****

**********@***.***

PROFESSIONAL EXPERIENCE

BJS WHOLESALE CLUB, Marlborough, MA 2020 – 2024

Member Care Operations Manager

Managed back-office operations for all queues related to the outsourced 300 agent contact center.

Managed team including 4 managers....


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