Help Desk Resumes

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Desktop Support Information Technology

Houston, TX
... Demonstrated success managing Projects, Help Desk, Network, Telecommunications, and Desktop Support. Solid background in managing and directing programs to implement Enterprise Resource Planning (ERP) systems and web based Applications. Proven ... - Aug 21

Customer Service Microsoft Office

Irvine, CA
... FALL 2010 COMP TIA COURSES, UCR extension Completed Information Technology Courses: Network +, A+ and IT help desk. SKILLS Microsoft Office Proficiency System Diagnostics and Analytics customer service orientated Creative and efficient minded ... - Aug 21

Sales Power Plant

Conshohocken, PA
... • Initiated self help tools and instilled accountability, which resulted in $1.9M of engineering productivity MOTOROLA, INC. ... and resolved $4M in cost accounting discrepancies • Developed desk procedures for cost accounting and financial analysis • ... - Aug 21

Cardiac Vascular Sonographer

Benicia, CA
... Desk Assistant ●Restock ER department and Radiology department ●Gift shop Assistant: restock supplies, assistant cashier, prepare package pickup, greet customers ●Transport patients to Radiology Department ●Escort visitors to patients rooms ●Help ... - Aug 21

Technical Writer Training

Garland, TX
... Published technical documents for use by IT that reduced help desk calls by 30%. Created and edited Standard Operating Procedures (SOPs), policies for NGEN and High Touch. Translated technical and complicated information into clear grammatically ... - Aug 21

Project Manager Sales Representative

Matawan, NJ
... 2016 to 08/2016) Front Desk Administrative Responsible for all Electricians, Facilities, and Maintenance work orders into database for distribution. Responsible for updates of work completion and resolution. Help manager with all basic office needs. ... - Aug 21

Mechanical Engineer

Alexandria, VA
... • Developed and implemented start-up, shut down, and first level troubleshooting process documentation for help desk staff. • Trained junior members of IT team regarding network security and troubleshooting. Baldwin Wallace University IT Technician ... - Aug 21

ServiceNow Admin/Developer

Morrisville, NC
... •Created separate Remedy instances for two OPO groups for their own Help Desk Project Management. •Corrected a bug within Remedy that was assigning tickets to users who no longer owned the ticket. •Performed Requirements analysis for all new ... - Aug 21

Information Technology and Operations Leader

Lake City, FL, 32025
... Maximized effectiveness through coaching, mentoring and leadership of personnel consisting of Help Desk Technicians, Field Support Technicians, Network Engineers, Clinical Analysts and Administrative staff. Standardization for reliability – ... - Aug 21

Customer Service Manager

San Antonio, TX
... Coordinate 5 large projects at a time, chosen by a change advisory board based upon resources and priority, while continuously maintaining small projects and help desk tickets to support all areas of administration. Integrated ERP with multiple ... - Aug 21
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