| Resume alert | Resumes 1 - 10 of 1085 |
Quality Assurance Analyst
Cumming, GA
... Technologies: Windows XP, Oracle 10g, Dot.Net, JAVA/J2EE, C++, SQL, VDRT, HP Quality Center, AS400, UNIX Servers, HTML ACSS, WFM, Vision, Windows XP, IE 8.0, Managed an Off Shore team. . GLOBAL PAYMENTS INC, Sandy Springs, GA March 2007 – Feb 2011 ... - Jun 20
... Technologies: Windows XP, Oracle 10g, Dot.Net, JAVA/J2EE, C++, SQL, VDRT, HP Quality Center, AS400, UNIX Servers, HTML ACSS, WFM, Vision, Windows XP, IE 8.0, Managed an Off Shore team. . GLOBAL PAYMENTS INC, Sandy Springs, GA March 2007 – Feb 2011 ... - Jun 20
Employee Relations Human Resources
Birmingham, AL
... Knowledge, Skills, Trainings Change Management Leadership Training Module 1, 2 (with Horvath & Partners Management) HRIS/HCM - ADP – EZPay, EZLabor, Workforce Now, UKG/Ultipro, Cerididan – DayForce/WFM, Kronos, SuccessFactors – myHRSuite ... - Jun 13
... Knowledge, Skills, Trainings Change Management Leadership Training Module 1, 2 (with Horvath & Partners Management) HRIS/HCM - ADP – EZPay, EZLabor, Workforce Now, UKG/Ultipro, Cerididan – DayForce/WFM, Kronos, SuccessFactors – myHRSuite ... - Jun 13
Data Entry Customer Service
Lawrenceville, GA
... Update Finance Tracker in Teams Request WFM Scheduling to add sites to be added to employees’ profiles. Operations Support Specialist/Call Center Wellpath July 2020- October 2023 Remote position Payroll-Kronos (payroll correction, transfer time, ... - Jun 11
... Update Finance Tracker in Teams Request WFM Scheduling to add sites to be added to employees’ profiles. Operations Support Specialist/Call Center Wellpath July 2020- October 2023 Remote position Payroll-Kronos (payroll correction, transfer time, ... - Jun 11
Customer Care Quality Assurance
Tempe, AZ, 85282
... Designed and implemented Quality Assurance, WFM and Analytical reporting strategies to enhance customer satisfaction and fuel business growth with innovative technologies for cloud services to improve call quality, self-service capabilities, and ... - Jun 11
... Designed and implemented Quality Assurance, WFM and Analytical reporting strategies to enhance customer satisfaction and fuel business growth with innovative technologies for cloud services to improve call quality, self-service capabilities, and ... - Jun 11
Project Management Call Center
Alpharetta, GA
... includes Skills-based routing, restructure of workforce management (WFM) into a single global center of excellence (COE), Integration of voice and chat recording, Real-time and historical analytics, and High-quality, browser-based voice capability. ... - Jun 11
... includes Skills-based routing, restructure of workforce management (WFM) into a single global center of excellence (COE), Integration of voice and chat recording, Real-time and historical analytics, and High-quality, browser-based voice capability. ... - Jun 11
Customer Service Waste Management
Portland, OR
... Twenty years of Operations Leadership includes WFM, Quality Support, Training Development, IT, Help Desk, Telephony (VoiP, SIP). Multiple platforms. Seven years of progressive data marketing experience to include campaign development through results ... - Jun 10
... Twenty years of Operations Leadership includes WFM, Quality Support, Training Development, IT, Help Desk, Telephony (VoiP, SIP). Multiple platforms. Seven years of progressive data marketing experience to include campaign development through results ... - Jun 10
Project Management Scrum Master
Riverview, FL
... Led Business Continuity project initiatives by conducting weekly conference calls with Project Management, SVP, WFM, and other functional managers to ensure the project went according to schedule. EDUCATION Bachelor of Science/Industrial Technology ... - Jun 09
... Led Business Continuity project initiatives by conducting weekly conference calls with Project Management, SVP, WFM, and other functional managers to ensure the project went according to schedule. EDUCATION Bachelor of Science/Industrial Technology ... - Jun 09
Customer Service Representative
Mill Valley, CA
... Verint Impact 360, Forecasting and Scheduling, Desktop & Process Analytics WFM. Call Ticket logs: ServiceNow, Salesforce, HEAT, Remedy, and McAfee Helpdesk. Mobile Devices iPad, iPhone, MacBook Pro, Android tablet and phone; Myfi wireless hub. ... - Jun 07
... Verint Impact 360, Forecasting and Scheduling, Desktop & Process Analytics WFM. Call Ticket logs: ServiceNow, Salesforce, HEAT, Remedy, and McAfee Helpdesk. Mobile Devices iPad, iPhone, MacBook Pro, Android tablet and phone; Myfi wireless hub. ... - Jun 07
Change Management Customer Service
Maple, ON, Canada
... Nov 2010 – Oct 2012 Customer Service Operations Manager Managed Customer Service Operations (technology upgrades, budgets, program administration, capacity planning, WFM & training with 100+ employees supporting multiple accounts & business ... - Jun 05
... Nov 2010 – Oct 2012 Customer Service Operations Manager Managed Customer Service Operations (technology upgrades, budgets, program administration, capacity planning, WFM & training with 100+ employees supporting multiple accounts & business ... - Jun 05
Operations Manager
Edmond, OK, 73012
... Partner with WFM to ensure ASA goals, AHT, and adherence are met. Anthem – Blue Cross and Blue Shield, Midland, Georgia Medical Management Specialist 2016– 2018 Provides non-clinical support to medical management operations, including handling more ... - Jun 04
... Partner with WFM to ensure ASA goals, AHT, and adherence are met. Anthem – Blue Cross and Blue Shield, Midland, Georgia Medical Management Specialist 2016– 2018 Provides non-clinical support to medical management operations, including handling more ... - Jun 04