Boston, MA
... also ensured full compliance with business continuity plan • Helped institute offshore delivery model with new team of 15 members in China • Successfully spearheaded delivering 21 internal & 3 external customer-facing applications into next-gen ...
- May 08
Dallas, TX, 75225
... Proven ability to lead diverse workforces, including offshore resources, highly skilled engineers, and entry-level analysts. Excellent communication and co-ordination skills including cross functional team leadership, partnering with business teams ...
- May 08
Portland, OR, 97201
... from .Net interface and testing using MS-Unit and NUnit testing frameworks Demonstrated excellent Leadership & Team playing roles with very good written and oral communication skills acting Onsite-Offshore Coordinator in last 3 accounts for my team. ...
- May 08
Mansfield Center, MA, 02048
... Managed offshore customer support in multiple countries for critical care and root cause analysis. Onsite support for Live Events Production and 24\7 support for Global on-call status. TECHNOLOGIES USED: Cisco, Sharepoint, ServiceNow, CMDB, TMS, ...
- May 08
Antioch, TN
... ●Experienced in working with offshore teams and managing multiple projects simultaneously. ●Experience in small to medium scale full-lifecycle Salesforce CPQ implementation, with strong expertise in Salesforce Sales/ Service Cloud and Salesforce CPQ ...
- May 08
Clover, VA
... Trained onshore and offshore teams on new and improved processes. Resolved customer inquiries/escalations by building a strong relationship with the customer to identify issues. Served as the local point of contact for questions about processes and ...
- May 08
Cupertino, CA
... For this purpose, IBM has set up project management and development team both onsite and offshore Performed code reviews and coordinated completion of requests while providing implementation estimates regarding proposed ABAP changes and technical ...
- May 08
Tampa, FL
... via SAS to provide an accurate tiered scoring system for agents which directly improved the overall service quality score from 7.2/10 to 8.3/10, and lead to an increase in call center employee morale throughout all 7 offshore business partners. ...
- May 08
Canton, MI
... the glob ● Revamping PMS, Defining KRA, assessment ● Implementation of smart goal ● Clients connect ● guiding offshore hiring managers for their hiring needs in India ● Lateral hiring / Strategic Hiring ● Excellent experience in mass recruitment. ...
- May 08
Ridgewood, NJ
... Risk Standardization: Standardized reporting, enabling transition offshore to team in Manila. Business Carve-Out: Developed carve-out reporting for audit in preparation for business segment sale. Partnered with investment bankers on valuation ...
- May 08