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Columbus, OH
... & Recovery VPN Support ASG - Zena Workstation Passport - Mainframe DCHP – DNS Cisco Finesse / IP Communicator (MDM) -IOS ... Document helpdesk tickets/resolution, accurately communicate and document issues that require escalation. While maintaining ...
- 2023 Apr 28
Columbus, OH
... ·This project involved the testing of both mainframe and client server components (Java/WebSphere). ·The team was involved in all aspects of the QA lifecycle from the creation of high-level test cases through user acceptance testing. Mercury Quality ...
- 2023 Feb 16
Columbus, OH
... iPad and iPod, Call Center Environment IAD, Facets, Citrix, EXP Macess iOS System & Android Systems Knowledge AS400, CMS Mainframe, Dbase III +, Q & A SalesForce, Oracle, SharePoint, LINK EXPERIENCE Pozent Corporation (Contract Assignment) Apr 22 ~ ...
- 2023 Feb 08
Columbus, OH, 43224
... Executed and implemented user helpdesk tickets of various issues via REMEDY database from creating user accounts, read-only accounts on a database & table down to assisting them with logging into the database. Experienced in using 10g features like ...
- 2023 Jan 14
Columbus, OH
... Sales Agent March 2020 - December 2020 Verify customer information Place customer orders Transfer customer calls Navigating MAINFRAME/POES Systems Website Brookdale Senior living 4000 Lakeview Crossing Shipping and Receiving Associate May 2019 - ...
- 2023 Jan 11
Hilliard, OH
... IT Program Manager III Tools and Technologies: Clarity, SDLC, MS- Teams, Visio, BI, Devops, Splunk, Azure, Informatica, Tableau, SSO, Mainframe, JIRA, IOP, Confluence, Service now, SAS, Net, API, ETL, ITIL Framework, Waterfall and Iterative ...
- 2022 Dec 13
Columbus, OH
... as quickly and efficiently as possible ●Made sure customers were satisfied with their experience September 2020-Current MRS BPO LLC, 701 Brooksedge Plaza Dr -Debt Collector ●Called and Answered phone calls of customers ●Negotiated settlements and ...
- 2022 Dec 13
Delaware, OH, 43015
... Unicon International October 2018 – December 2018 Columbus, Ohio QA Consultant at Nationwide Insurance Testing in an agile environment for files being generated from a Java based application that were generated on Mainframe application. Verifying ...
- 2022 Sep 19
Columbus, OH
... MRS BPO, LLC., Westerville, OH — Operations Manager JULY 2005 - JANUARY 2011 Manage a team of ten to fifteen collectors. Go over performance reports with collectors and show them areas where they can develop. Work with other managers and directors to ...
- 2022 Sep 12
Columbus, OH, 43204
... Tier II products include large servers and mainframe computers and peripherals, network and software, item processing reader or sorter and networking issues on imaging systems. • Perform weekly walk-throughs with our clients to document all possible ...
- 2022 Jul 29