Lagos, Nigeria
... 2002 NATIONAL DIPLOMA Osun State College of Technology, Esa-Oke, Osun State, Nigeria January 2019 to Dec 2021 Lead, Card Reconciliation/NIP Dispute Helpdesk NIP DISPUTE (INTER AND INTRA BANK) UNITED BANK for AFRICA PLC, Lagos, Nigeria. - Receiving ...
- Apr 30
San Jose, CA
... Troubleshot hardware and software issues, responding to calls in a Helpdesk Call Center for Kaiser. Supported Lotus Notes and performed password resets in Active Directory accounts and email system, created new accounts in Active Directory. Remote ...
- Apr 29
Ahmedabad, Gujarat, India
... Everyday support users IT related issue like Internet issue in machine, Machine formatting, BMC remedy ticketing tool for helpdesk support. New machine installation across Gujarat branches. Sometime provided support to Gail India Limited on behalf ...
- Apr 29
Jacksonville, FL
... Experienced employee trainer, quality control specialist, phone etiquette, auditor, and helpdesk savvy which consistently increased productivity and enhanced customer satisfaction. Experience 2022 - 2024 Dispatcher/Tech Support City Facility ...
- Apr 29
Cedar Rapids, IA, 52405
... Sevcik ** ***** **** ******** ******* Tech Supervisor Role for 15 Years Experience Active Directory Microsoft Office Products Windows 7 / 10 / 11 Mac OS Computer Installation and Build Remote Computer Access Experience Helpdesk / On Call / Metrics ...
- Apr 29
Tampa, FL
... Managed product ownership of Enhanced Transport Service, a proactive solution for AT&T Business transport customers ensuring efficient helpdesk problem resolution. Effectively executed customer renewals and onboarded new clients, supporting $40M ...
- Apr 29
Alexandria, VA, 22304
... manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● ...
- Apr 29
Lagos, Nigeria
Skills Technical/Customer Support Phone and Email Technical Support, Communication & Interpersonal Skills, Software Troubleshooting & Problem Solving, IT Helpdesk, Desktop Support, Technical issues analysis Customer Support Tools Zendesk, Jira, ...
- Apr 29
Kansas City, MO
... Technology Field Technician, Robert Half Technology Computer Technician Level 2, Advance Technology Services Technology Field Technician, Midwest Office Technologies Client Infrastructure Rep, Unisys Client infrastructure Rep, APEX, Unisys Helpdesk ...
- Apr 29
Cebu City, Philippines
... Optum Global Solutions / Pharmacy Helpdesk January 2016 - September 2017, Cebu City ●Helped pharmacists to fix their rejected claims. ●Explained how the accumulators of the members are calculated. ●Explained how the benefits of the members works. ...
- Apr 29